Manager - Holidays & Leisure Travel

Job Description

Title: Manager - Holidays & Leisure Travel

Company Name: Versatile Travels & Tours Ltd

Vacancy: 1

Age: Na

Job Location: Dhaka (Motijheel)

Salary: Negotiable

Experience:

• At least 5 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing

• At least 5 years
• The applicants should have experience in the following business area(s): Airline, Travel Agent, Tour Operator, Immigration/Visa Processing

Holiday & Leisure Travel Management

• Design, develop, and manage holiday packages for domestic and international destinations.

• Negotiate with airlines, hotels, and ground operators to secure the best rates and inclusions.

• Research new destinations and trends to keep the holiday portfolio competitive.

• Supervise holiday sales team, ensuring quality service and smooth client experience.

• Prepare costing, quotations, and presentations for holiday packages.

Visa Services (Europe, Canada & USA Focus)

• Handle and process visa processing for Europe, Canada, and USA, ensuring compliance with embassy requirements.

• Guide clients on visa documentation, forms, and interview preparation.

• Maintain updated knowledge of visa policies, regulations, and changes.

• Build and maintain liaison with embassies, visa centers (e.g., VFS, IOM), and consulates.

• Ensure timely submission and follow-up of visa applications.

Operations & Compliance

• Coordinate with accounts and management to ensure accurate billing and reporting.

• Monitor client satisfaction, handle complaints, and resolve issues in a timely and effective manner.

• Maintain proper documentation, checklists, and standard operating procedures.

• Ensure compliance with company policies, financial regulations, and industry standards.

Leadership & Reporting

• Train and guide junior staff in holiday packaging and visa handling.

• Report performance, sales targets, and operational updates to senior management.

• Contribute to business growth strategies for both leisure travel and visa services.