Manager - eCommerce Business

Job Description

Title: Manager - eCommerce Business

Company Name: Step Media Limited

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor of Science (BSc) in Computer Science, Bachelor of Business Administration (BBA), Master of Business Administration (MBA), Master of Science (MSc) in Computer Science
∎ B.Sc in Computer Science / BBA / MBA from renowned university.

Experience Requirements:
∎ At least 3 year(s)

Job Responsibilities:
∎ Generate and update website content (products, content, promotions).
∎ Work with agencies to build traffic & sales via the website (digital ads agency, email marketing provider, e-commerce provider etc).
∎ Plan, define and implement website changes and functional improvements.
∎ Maintain and update the online marketing plan for the website.
∎ Monitor key performance indicators on the website and develop plans to improve them.
∎ Manage website configuration & parameters (eg. payment options, stock management).
∎ Answering customer inquiries from eCommerce marketplaces and ecommerce site.
∎ Facilitating customer returns and exchanges.
∎ Taking and entering eCommerce customer orders.
∎ Point of sale system data entry.
∎ Assisting in inventory reconciliation and shipping/receiving data entry.
∎ Closing the cash drawer and end of the month activities.
∎ Addressing marketplace related issues, opening support cases, and resolution seeking.
∎ Running reports and other data queries to assist eCommerce, purchasing, and accounting teams.
∎ Liaise with different team and agency regarding the day to day management of the website.
∎ Liaise with internal resources regarding the day to day management of the website
∎ Evaluate approaches & strategies to improve website sales conversions & customer engagement.
∎ Other administrative and technical duties as assigned by eCommerce department head.

Additional Requirements:
∎ Solid previous experience of running eCommerce site and business.
∎ Core administrative /operational knowledge of eCommerce business.
∎ Experience in WordPress development, Woocommerce. web development will be considered as additional qualifications.

Salary: Negotiable

Compensation & Other Benefits:
∎ Mobile bill
∎ Festival Bonus: 2

Application Deadline: 15 Sep 2020

Company Information:
∎ 31 Aug 2020
∎ Step Media Limited

Category: IT/Telecommunication

Source: bdjobs.com

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