Manager, Card Recovery (Up to AVP)
Job Description
Title: Manager, Card Recovery (Up to AVP)
Company Name: Bank Asia PLC
Vacancy: --
Age: Na
Job Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Banks
Published: 2025-10-05
Application Deadline: 2025-10-16
Education:
Master’s degree in Business, Finance, or related field (MBA preferred).
Requirements:
- 8 to 12 years
- The applicants should have experience in the following business area(s): Banks
Skills Required: Credit Recovery,Recovery
Additional Requirements:
Minimum 08 years of banking/financial services experience, with at least 5 years in recovery/collections leadership.
Proven track record in reducing NPLs and improving portfolio quality.
Strong knowledge of Bangladesh Bank recovery guidelines, legal frameworks, and settlement practices.
Experience in managing large recovery teams and external agencies.
Excellent negotiation, communication, and customer handling skills.
Ability to design structured campaigns (e.g., settlement drives, incentive programs) to achieve results.
Responsibilities & Context:
We are looking for experienced and strategic Manager of Card Recovery & Collection to lead the recovery, collection, and portfolio quality management of our Cards Division. The incumbent will ensure effective NPL (Non-Performing Loan) management, design innovative collection strategies, and lead a large team to achieve sustainable recovery while maintaining customer relationships and full regulatory compliance.
Lead the card recovery and collection function to minimize delinquency and NPL ratios.
Develop and execute collection strategies, policies, and action plans aligned with regulatory and internal requirements.
Manage customer communication, settlement programs, and recovery drives in a professional and ethical manner.
Collaborate with branches, legal, and external agencies for efficient recovery.
Monitor portfolio risk trends and implement preventive measures to reduce future delinquency.
Drive digital and automated collection solutions (dialers, SMS, predictive analytics, etc.) to enhance efficiency.
Train, mentor, and motivate the collection team to achieve monthly and annual recovery targets.
Prepare regular reports for senior management, highlighting trends, risks, and recommendations.
Ensure strict compliance with Bangladesh Bank regulations and internal audit standards.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Bank/ Non-Bank Fin. Institution
