Title: Jr. Officer / Officer (Freight Forwarding Operation)
Company Name: SGL Holding Bangladesh Limited
Vacancy: --
Age: Na
Job Location: Chattogram, Dhaka
Salary: Negotiable
Experience:
Familiarity with Airlines & Customs regulations in Express Courier & Freight Forwarding Industry.
Effective communication with local & foreign clients, agents, airlines, and business partners.
Handling import/export queries and resolving complex customer service issues.
Ensuring customer satisfaction and developing service improvement strategies.
Managing sales team, setting objectives, and monitoring performance.
Developing and implementing strategic sales plans to expand customer base.
Building and nurturing long-lasting customer relationships.
Maintaining accurate financial records and managing accounts.
Coordinating with internal departments for smooth operations and client satisfaction.
Adhoc responsibilities assigned by the line manager and the leadership team
Other benefits as per company policy.