Jr. Executive - Call Center (Tele-sales)

Job Description

Title: Jr. Executive - Call Center (Tele-sales)

Company Name: RensSoft Solutions Limited

Vacancy: 10

Age: Na

Job Location: Dhaka (Dhanmondi)

Salary: Tk. 10000 - 15000 (Monthly)

Experience:

  • At least 1 year
  • The applicants should have experience in the following business area(s): Telecommunication, Software Company, BPO/ Data Entry Firm, Pharmaceutical/Medicine Companies, Call Center, E-commerce, Healthcare Startup
  • Freshers are also encouraged to apply.


Published: 2025-11-06

Application Deadline: 2025-12-06

Education:
    • Bachelor/Honors
    • Diploma


Requirements:
  • At least 1 year
  • The applicants should have experience in the following business area(s): Telecommunication, Software Company, BPO/ Data Entry Firm, Pharmaceutical/Medicine Companies, Call Center, E-commerce, Healthcare Startup
  • Freshers are also encouraged to apply.


Skills Required: B2B telemarkeing,Call Center,Client Service,Customer Relationship Management,Customer Support,Customer Support through Phone,Outbound calls,Telemarketing,Telesales

Additional Requirements:
  • Only Female
  • Minimum 6 month of experience in a call center environment.

  • Tele-sales / Marketing background preferred.

  • Skill Set: English writing, Email, MS Word, Excel, Google Docs & Sheets, Internet Browsing.

  • Dynamic leadership and participatory management approach.

  • Target achievement mentality with a strong goal orientation.

  • Proven experience in telesales or customer service.

  • Excellent communication and negotiation skills.

  • Goal-oriented and self-motivated professional.

  • Familiarity with CRM software and online communication tools.

  • Sales or marketing qualifications are a plus.



Responsibilities & Context:

  • Follow-up Service: Generate leads through follow-up calls to customers and convert them into appointments.

  • Manage online customer queries.

  • Need to handle incoming and outgoing calls.

  • Service Quality & Others: Ensure the finest service to the customers and improve many aspects of the services.

  • Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.

  • Collect customer feedback by calling them.

  • Prepare reports as per requirement.

  • Other works assigned by the management.



Job Other Benifits:
  • T/A,Mobile bill,Performance bonus
  • Salary Review: Half Yearly
  • Lunch Facilities: Partially Subsidize
  • Festival Bonus: 2
    • Salary: based on experience with attractive commission

    • Comprehensive benefits packages in accordance with company policy.

    • 6 months salary review. Opportunities for professional growth and career advancement and performance-based bonus and promotions.

    • Collaborative and inclusive work environment that fosters teamwork, knowledge sharing, and open communication.

    • Employee recognition programs to celebrate achievements and contributions.

    • Weekly one holiday and Govt Holidays.

    • Unlimited Tea & snacks.



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Customer Service/Call Centre

Interested By University

University Percentage (%)
National University 6.51%
Eden Mohila College 2.37%
Dhaka Mohila Polytechnic Institute 1.78%
Govt. Eden Mohila College 1.78%
Jagannath University 1.78%
Tejgaon College 1.78%
Southeast University 1.78%
State University of Bangladesh 1.78%
Daffodil International University (DIU) 1.18%
Lalmatia Mohila College 1.18%

Interested By Age Range

Age Range Percentage (%)
20-30 79.88%
31-35 11.83%
36-40 4.14%
40+ 2.37%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 93.49%
20K-30K 5.33%
50K+ 1.18%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.73%
0.1 - 1 years 17.75%
1.1 - 3 years 24.85%
3.1 - 5 years 12.43%
5+ years 11.24%

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