Title: Jr. Executive - Call Center (Tele-sales)
Company Name: RensSoft Solutions Limited
Vacancy: 10
Age: Na
Job Location: Dhaka (Dhanmondi)
Salary: Tk. 10000 - 15000 (Monthly)
Experience:
Minimum 6 month of experience in a call center environment.
Tele-sales / Marketing background preferred.
Skill Set: English writing, Email, MS Word, Excel, Google Docs & Sheets, Internet Browsing.
Dynamic leadership and participatory management approach.
Target achievement mentality with a strong goal orientation.
Proven experience in telesales or customer service.
Excellent communication and negotiation skills.
Goal-oriented and self-motivated professional.
Familiarity with CRM software and online communication tools.
Sales or marketing qualifications are a plus.
Follow-up Service: Generate leads through follow-up calls to customers and convert them into appointments.
Manage online customer queries.
Need to handle incoming and outgoing calls.
Service Quality & Others: Ensure the finest service to the customers and improve many aspects of the services.
Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
Collect customer feedback by calling them.
Prepare reports as per requirement.
Other works assigned by the management.
Salary: based on experience with attractive commission
Comprehensive benefits packages in accordance with company policy.
6 months salary review. Opportunities for professional growth and career advancement and performance-based bonus and promotions.
Collaborative and inclusive work environment that fosters teamwork, knowledge sharing, and open communication.
Employee recognition programs to celebrate achievements and contributions.
Weekly one holiday and Govt Holidays.
Unlimited Tea & snacks.
| University | Percentage (%) |
|---|---|
| National University | 6.51% |
| Eden Mohila College | 2.37% |
| Dhaka Mohila Polytechnic Institute | 1.78% |
| Govt. Eden Mohila College | 1.78% |
| Jagannath University | 1.78% |
| Tejgaon College | 1.78% |
| Southeast University | 1.78% |
| State University of Bangladesh | 1.78% |
| Daffodil International University (DIU) | 1.18% |
| Lalmatia Mohila College | 1.18% |
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 79.88% |
| 31-35 | 11.83% |
| 36-40 | 4.14% |
| 40+ | 2.37% |
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 93.49% |
| 20K-30K | 5.33% |
| 50K+ | 1.18% |
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 33.73% |
| 0.1 - 1 years | 17.75% |
| 1.1 - 3 years | 24.85% |
| 3.1 - 5 years | 12.43% |
| 5+ years | 11.24% |