IT Support Engineer
Job Description
Title: IT Support Engineer
Company Name: Galaxy Bangladesh Group
Vacancy: --
Age: 24 to 28 years
Location: Dhaka
Salary: Tk. 20000 - 25000 (Monthly)
Experience:
∎ 2 to 3 years
∎ The applicants should have experience in the following business area(s):Shipping, Embassies/Foreign Consulate, Travel Agent, Group of Companies
Published: 2 May 2024
Education:
∎ Bachelor of Science (BSc) in Computer Science & Engineering
Requirements:
Additional Requirements:
∎ Age 24 to 28 years
∎ Strong portfolio showcasing past IT related projects.
∎ Proficiency in Adobe Software and Wireframe Tools.
∎ Excellent collaboration and communication skills.
∎ Positive work ethics and result-oriented for assigned responsibilities.
∎ Personal qualities of integrity, credibility, and unwavering commitment to the Organization's mission,
∎ Aptitude for negotiation and persuasion.
∎ Highly motivated, determined, and target driven.
∎ Expert in time management and personal organization.
∎ Must have excellent computer skills and technologically competitive.
∎ Strong portfolio showcasing past IT related projects.
∎ Proficiency in Adobe Software and Wireframe Tools.
∎ Excellent collaboration and communication skills.
∎ Positive work ethics and result-oriented for assigned responsibilities.
∎ Personal qualities of integrity, credibility, and unwavering commitment to the Organization's mission,
∎ Aptitude for negotiation and persuasion.
∎ Highly motivated, determined, and target driven.
∎ Expert in time management and personal organization.
∎ Must have excellent computer skills and technologically competitive.
Responsibilities & Context:
∎ 1. OS Support:
∎ - Install and configure Operation system to computer
∎ - Troubleshooting operation system related issues
∎ - Ensure all systems are updated with relevant Windows Security Patches and Updates.
∎ 2. Hardware Support:
∎ - Troubleshooting computer hardware related issues
∎ - Troubleshooting UPS related issues
∎ - Maintaining hardware’s in healthy condition
∎ 3. System Support:
∎ - Installation of hardware and software as well as peripherals
∎ - Installed, maintain and troubleshoot software.
∎ - Installed and configure antivirus.
∎ 4. Network Support:
∎ - Install and configure LAN and WAN
∎ - Troubleshoot network related issues
∎ 5. PBX and Telephone Support:
∎ - Telephony Applications, Hardware and Infrastructure installation, configuration and support
∎ - Troubleshoot PABX and Telephone related issues
∎ 6. Third Party Co-ordination:
∎ - Coordinate with third parties for equipment and software
∎ - Coordinate with service providers for link (PRI, SITA, and Internet) issues and failures.
∎ 7. Documentation:
∎ - Document any system installation (Hardware / Software) and related process.
∎ 8. Asset Control and Inventory:
∎ - When install / remove new or old IT equipment inform respective IT controller to update the station IT inventory.
∎ 9. Monthly Support Call Logs:
∎ - Maintain service log history.
∎ - Generate support call reports.
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Provident fund
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka
Company Information:
∎ Galaxy Bangladesh Group
∎ Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
Address::
∎ Taj Marriot (5th floor) 25 Gulshan Avenue, Gulshan-1, Dhaka 1212
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 23 May 2024
Category: IT/Telecommunication
