Job Description

Title: IT Helpdesk Support Engineer (Computer Networking Engineer)

Company Name: Corporate Care

Vacancy: --

Age: 25 to 32 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service, BPO/ Data Entry Firm

Published: 9 Apr 2024

Education:
∎ B.Sc (Hons.) Computer Science and Engineering (CSE)
∎ B.Sc (Hons.) Computer Science and Engineering (CSE)

Requirements:

Additional Requirements:
∎ Age 25 to 32 years
∎ Excellent computer skills.
∎ Good command of English reading, writing, speaking, and understanding.
∎ Able to work at Night shift.
∎ If you are not interested in working the night shift, please DO NOT APPLY.
∎ Excellent mail communication ability.
∎ Willing to work on national holidays, as we work with foreign support.
∎ Excellent computer skills.
∎ Good command of English reading, writing, speaking, and understanding.
∎ Able to work at Night shift.
∎ If you are not interested in working the night shift, please DO NOT APPLY.
∎ Excellent mail communication ability.
∎ Willing to work on national holidays, as we work with foreign support.

Responsibilities & Context:
∎ Provide technical support to customers via phone, email, or chat regarding networking issues.
∎ Troubleshoot and resolve network-related problems, including connectivity issues, configuration errors, and hardware failures.
∎ Perform network diagnostics, analysis, and monitoring to ensure optimal performance and reliability.
∎ Collaborate with other teams to escalate and resolve complex issues promptly.
∎ Document and maintain records of customer interactions, technical issues, and resolutions.
∎ Assist with network infrastructure setup, configuration, and maintenance tasks as needed.
∎ Stay updated on emerging networking technologies and industry trends.
∎ Corporate Care seeks a highly skilled Computer Networking Engineer to play a pivotal role in driving the BPO industry. We are looking for candidates with significant experience in IT Helpdesk Support for foreign clients.
∎
∎ Provide technical support to customers via phone, email, or chat regarding networking issues.
∎ Troubleshoot and resolve network-related problems, including connectivity issues, configuration errors, and hardware failures.
∎ Perform network diagnostics, analysis, and monitoring to ensure optimal performance and reliability.
∎ Collaborate with other teams to escalate and resolve complex issues promptly.
∎ Document and maintain records of customer interactions, technical issues, and resolutions.
∎ Assist with network infrastructure setup, configuration, and maintenance tasks as needed.
∎ Stay updated on emerging networking technologies and industry trends.

Skills & Expertise:

Compensation & Other Benefits:
∎ Weekly 2 holidays
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka

Job Highlights:
∎ Hiring on an URGENT BASIS, need to be able to join ASAP.

Company Information:
∎ Corporate Care
∎ Flat-A1, House-40/5, Abdul Hadi Lane, Bangshal, Dhaka-1000

Address::
∎ Flat-A1, House-40/5, Abdul Hadi Lane, Bangshal, Dhaka-1000

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 May 2024

Category: IT/Telecommunication

Source: bdjobs.com

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