Internship

Job Description

Title: Internship

Company Name: Diana Host Ltd.

Vacancy: 10

Job Location: Anywhere in Bangladesh

Employment Status: Full-time, Internship

Educational Requirements:
∎ SSC/HSC/Bachelor Degree running Students Apply Allowed.
∎ Academic priority may be relaxed in case of high-caliber creative activities.

Job Context:
∎ Employment Status: Paid-Internship (6 Months)
∎ Workplace: Remote (Work From Home).
∎ Internship Opportunity in Sales, Marketing and Business Development.
∎ Dianahost is a reputed IT company in Bangladesh ITES sector. Dianahost is a registered member of APNIC, BASIS, eCAB & BACCO and BTRC Accredited A2P SMS Aggregator. Dianahost currently provides Domain Registration ,Web Hosting, Web Development, Digital Marketing, Software Development, Graphics Design, Web and Mobile Application Development and other Web Services

Job Responsibilities:
∎ Provide excellent customer service and give precise information to the customer ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solution to customer queries
∎ Manage Live Chat and social media queries.
∎ Perform every call actively to solve Client's problem.
∎ Refer unsolved customer grievances to designated person for further investigation
∎ Obtain and examine all relevant information in order to assess validity of complaints and to determine possible cause.
∎ Report and coordinate to the team leader.
∎ Maintain strong collaboration with other departments
∎ Capable to handle customer queries instantly
∎ Have to be a quick learner.
∎ Basic Computer Skills which includes but not limited to MS Office, Google Docs, Google Sheets, Google Slides, Google Drive and Some CMS.
∎ Developing in-depth knowledge of company products.
∎ Sales generating over phone call or email.
∎ Explain the services and their benefits to customers for maximizing the use of the services.
∎ Research and analyze competitors' products to determine product features, benefits, shortfalls, and market success.
∎ Followup Customers for there services.
∎ Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
∎ Good communication skill & negotiation capability.

Additional Requirements:
∎ Both males and females are allowed to apply
∎ Laptop must be needed.
∎ Passionate to creativity.
∎ Capability to work under pressure.
∎ Being flexible, analytical and collaborative.
∎ Ability in multitasking.
∎ Strong Proficiency in Understanding, Speaking and Writing in Bengali and English.
∎ Should be up to date in Local and International affairs, Media and Social communications.
∎ Specially Abled people are also encouraged to apply.

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Mar 2023

Company Information:
∎ 4 Feb 2023
∎ Diana Host Ltd.

Category: Marketing/Sales

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