Intern-System Support

Job Description

Title: Intern-System Support

Company Name: Janos Sofsys Engineering Limited

Vacancy: --

Age: At least 14 years

Job Location: Dhaka (Pallabi)

Salary: --

Experience:

Published: 2026-09-13

Application Deadline: 2026-09-21

Education:

• Bachelor of Science (BSc) in Computer Science & Engineering, Electrical & Electronic Engineering, Electronics and Telecommunication Engineering

• Age At least 14 years

To thrive in this role and truly make the most of this opportunity, we are looking for candidates who possess a blend of technical curiosity and strong interpersonal traits:

• A True Team Player: You thrive in collaborative environments, value collective goals over individual wins, and are always ready to support your teammates to solve a client's problem.

• Passion for Self-Development: You possess a strong desire to level up your technical knowledge, constantly seeking feedback and striving to improve your skills every day

• Proactive, Eager to Learn, & Self-Motivated: A high-energy individual who doesn’t wait to be told what to do. You are driven by inner motivation to dive into complex software issues and grasp our company's product line deeply

• Excellent Communication & Presentation Skills: The ability to articulate technical problems clearly, present solutions confidently to the team, and translate complex jargon into simple, clear instructions for clients.

• Foundational Tech Knowledge: A solid understanding of operating systems, databases, basic networking concepts, and how modern web applications or software suites operate.

• Empathy & Problem-Solving Mindset: A logical approach to troubleshooting bugs paired with the patience to handle client frustrations professionally.

As a System Support Intern, you won't be navigating the corporate waters alone. You will be fully integrated into a collaborative team, working directly under the guidance of an experienced Team Leader who will also act as your dedicated mentor.

Our team is primarily responsible for ensuring that the clients who use our company’s custom-built software and services have a flawless experience. This role is a great opportunity to learn the ways of the corporate world, combining technical troubleshooting with high-level client interaction.

• Team Collaboration: Work closely with the system support team to monitor, maintain, and troubleshoot our company's proprietary software and service ecosystem.

• Mentorship & Learning: Actively participate in daily stand-ups and 1-on-1 mentoring sessions with your Team Leader to accelerate both your technical and client-relations skills.

• Client Technical Support: Assist in diagnosing and resolving system and software issues reported by our clients, ensuring timely solutions and minimal disruption to their operations.

• Issue Escalation & Documentation: Learn to document technical glitches systematically, replicating software bugs and coordinating with our core engineering/development teams for deeper fixes.

• Working as a paid apprentice for 3 months

• Direct, day-to-day guidance from an industry expert invested in your career growth.

• We don`t just train; we retain. At the end of the 3-month period, apprentice who demonstrate sufficient performance, dedication, and technical competence will be offered a regular, full-time job position within the company.