Job Description

Title: Intern- IT Support

Company Name: HELVETAS Swiss Intercooperation Bangladesh

Vacancy: 1

Job Location: Dhaka

Employment Status: Internship

Educational Requirements:
∎ Minimum bachelor's degree in IT, Computer science, or equivalent program from a university.

Job Responsibilities:
∎ Preparing computers comprised of operating system installation and basic setup.
∎ Providing technical assistance to staff and customers on hardware and software-related issues
∎ Initial troubleshooting for LAN connectivity and Wi-Fi network and problem escalation.
∎ Checking LAN and IP PBX connectivity points for users in case of failure and applying troubleshooting.
∎ Coordinating with IT vendors to collect quotations for IT assets and IT consumables.
∎ Following up with vendors for timely and proper delivery of IT products.
∎ Supporting to keep track of project IT assets.
∎ Supporting the admin unit to tag and verify the IT assets properly.
∎ Providing support in case of printing interruptions
∎ Arranging and preparing limited security setting workstations for candidates in case of on-premises written interviews for recruitment.
∎ Providing IT support in case of online interviews as required.
∎ Basic support for Online collaboration tools and application support
∎ Support to arrange IT resources at the venue during the workshop.
∎ General IT support to run a conference properly.
∎ Supporting to configure email or other required apps on smartphones.
∎ Supporting to install and configuring online collaboration apps in smartphones (Microsoft Teams, skype for Business, zoom, OneDrive)
∎ Supporting country office finance and administration unit for digitizing paper documents.

Additional Requirements:
∎ Age at least 21 years
∎ Six months to one year experience in the information technology field is preferred.
∎ Good understanding of basic computer hardware and software applications.
∎ Well versed in Microsoft Operating systems, and Office 365 applications: Outlook, Word, Excel, PowerPoint, OneDrive, Microsoft Teams.
∎ Good understanding of computer networks.
∎ Strong problem-solving skills and a willingness to learn.
∎ Effective communication and interpersonal skills.
∎ Ability to work both independently and as part of a team.

Salary:
∎ Payment: 15,000/- per month. Weekends: Friday and Saturday. Leaves and Public holidays as per the internship policy. Food, travel, and accommodation cost during the field visit is applicable. Flexible work environment with 40 working hours per week. Possible contract duration: 6 to 12 months.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 27 Nov 2023

Company Information:
∎ 17 Nov 2023
∎ HELVETAS Swiss Intercooperation Bangladesh
∎ Address : House 30 CWN (A), Road 42/43, Gulshan - 2, Dhaka - 1212
∎ Business : Helvetas Bangladesh is part of a network of independent development organizations. With head offices in Switzerland, Germany and the USA, Helvetas is working in 29 countries in Africa, Asia, Latin America and Eastern Europe. We bring about real change in the lives of over three million disadvantaged people every year. We implement development projects in the areas of water and sanitation, agriculture and nutrition, education, economic development, democracy and peace, and climate and the environment. Helvetas also provides emergency response after disasters.

Category: NGO/Development

: We encourage qualified candidates to apply online who have relevant experience, education and skills. Women candidates are highly encouraged to apply for this position. Helvetas Bangladesh does not charge any fee for the recruitment process or provide TA/DA for interviews.

Source: bdjobs.com

More jobs of HELVETAS Swiss Intercooperation Bangladesh