Intern (Customer Support)

Job Description

Title: Intern (Customer Support)

Company Name: Future Vision BD Limited

Vacancy: 2

Age: 24 to 27 years

Job Location: Dhaka (Mirpur 10)

Salary: Tk. 7000 - 10000 (Monthly)

Experience:

Published: 2025-09-29

Application Deadline: 2025-10-06

Education:

• Bachelor/Honors
• Masters

• Age 24 to 27 years

We are seeking a dynamic, empathetic, and results-driven junior officer to join our team. You will be the primary point of contact for our students, responsible for understanding their aspirations, guiding them through the complex landscape of international education, and ensuring a seamless and successful application journey.

• Research and write engaging, SEO-optimized content for our website (service pages, blog articles, and success stories), brochures, email campaigns, and social media channels (Instagram, LinkedIn, Facebook).

• SOP and essay editing workflow.

• Student onboarding and profile assessment

• University shortlisting process.

• Application documentation checklist and review.

• Visa application guidance process.

• Strong customer service and relationship management skills with our clients. Maintain strict confidentiality about customer information, as per the required students’ necessary documents, received emails, and application process.

• Maintain accurate and up-to-date records of student interactions, applications, and other relevant information using our CRM system.

• Guide students through the university (UK, USA, Australia & Schengen) application process, including assistance with document preparation, application submission, and visa procedures.

• Mobile bill,Tour allowance,Performance bonus
• Salary Review: Half Yearly
• Festival Bonus: 2