Human Resources Manager

Job Description

Title: Human Resources Manager

Company Name: Muslim Aid UK Bangladesh Field Office

Vacancy: 01

Age: Na

Job Location: Dhaka (Banani)

Salary: Tk. 122200 - 164200 (Monthly)

Experience:

• 10 to 12 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

• Master of Business Management (MBM) in Human Resource Management

• Candidates with a professional HRM certification and membership in a recognized HR body will be given preference.

• 10 to 12 years
• The applicants should have experience in the following business area(s): NGO, Development Agency

Experience & Knowledge:

• 10-12 years of demonstrable experience in a Human Resources role, including 3-5 years as HR Manager in an international organization, preferably in the nonprofit sector.

• Proven experience in managing and developing people, including advising, coaching, motivating, and training staff in relevant policies and procedures, and other relevant HR areas.

• Strong interpersonal and communication, facilitation skills, and ability to liaise effectively with people at various levels.

• Demonstrable experience in managing complex disciplinary and grievance casework effectively and amicably in line with the organization’s policies and procedures.

• Demonstrable experience of working with lawyers to manage and effectively address legal cases

• Experience/knowledge of identifying and effectively managing HR risks.

• Demonstrable experience in collating, analyzing, and reporting on HRM data.

• Demonstrable experience in departmental work plan and budget development and management.

• Experience in successfully delivering organizational change, restructuring/re-design process, and strategy

• Knowledge and appreciation of the country in terms of its political, economic, and social trends plus a good understanding of the key development and humanitarian issues in the country /region.

• Practical knowledge and understanding of local labor law and its application in the work environment.

• Knowledge of the humanitarian code of conduct, CHS, and SPHERE standards.

• Knowledge of HR management software.

• IT literates with demonstrable knowledge of Microsoft Outlook, Word, Excel and PowerPoint.

Skills & Abilities:

• Fluent in written and spoken English and local language with excellent interpersonal and communication skills.

• Good networking and negotiation skills.

• Excellent planning and prioritization skills and the ability to work systematically and methodically to successfully meet conflicting and changing deadlines and priorities.

• Proven analytical skills and meticulous attention to detail, and be able to use these to solve problems and make firm decisions

• Good problem-solving skills and the ability to effectively deal with conflict and complex issues with tact, diplomacy, and maintain confidentiality.

• Ability to work with minimal supervision on your own initiative as well as part of a multicultural and diverse team.

• Ability to produce results with limited direct supervision, within tight deadlines and budgets, and in a challenging environment, where frequent interruption of activities occurs.

• Proven Project Management skills

• Willingness and availability to travel to and work in field offices and other remote program sites within the country, as required.

• Flexibility and willingness to work in the evenings and weekends when required.

Key Accountabilities:

Strategic HRM

• Collaborate with HR Business Partner and CO management to identify HR needs, develop strategies, and support CO strategy implementation.

• Implement cost-effective HR systems and use HR data for decisions on workforce planning, retention, learning, compensation, and talent management.

 Recruitment, Selection, and Retention

• Manage end-to-end recruitment in coordination with line managers, ensuring compliance with R&S policy and supporting fair, efficient selection processes.

• Participate in interviews, uphold Equality & Diversity standards, and ensure timely recruitment while addressing any delays.

• Review recruitment processes annually, implement improvements, and collaborate with HR Business Partner on workforce planning and retention initiatives using data from evaluations and surveys.

 Staff On-boarding and Off-boarding

• Regularly review and enhance induction programs to help staff understand their roles, organizational culture, and settle effectively into the work environment.

• Coordinate with line managers to deliver comprehensive onboarding within the first month, including HR and Admin policies, systems, and compliance requirements.

• Manage smooth exit procedures, conduct exit interviews, and ensure proper handover of documents, assets, and responsibilities.

Staff Performance Management and Development

• Ensure all staff have updated, fit-for-purpose job descriptions and train line managers on writing and reviewing JDs.

• Oversee the annual PACE process and provide coaching to line managers for effective implementation.

• Manage probation performance reviews in line with policy, offering guidance and support to line managers.

• Work with managers to address performance issues and development needs promptly through the PACE framework.

• Support line managers in setting SMART objectives and conducting regular performance-focused meetings.

• Collaborate with CD and HR Business Partner to identify development needs, implement training plans, and management initiatives.

Employee Relations Management

• Proactively support and advise managers in effectively addressing staff grievances and disciplinaries in line with the relevant policies and procedures, ensuring that any high-risk issues are flagged with the CO management and the HR Business Partner.

• Working in coordination with the HR Business Partner and relevant manager, ensure that staff grievances are resolved amicably within agreed timescales and in accordance with Muslim Aid (MA) Grievance policy and procedures.

• Proactively coordinate with the external legal advisor to ensure legal compliance in complex and high-risk legal matters.

Systems and Data Management

• Maintain fit-for-purpose HR filing and information systems, ensuring compliance with organizational and donor regulations, and regularly review and improve processes for efficiency and relevance.

• Keep personnel files updated, complete due diligence and record-keeping promptly, and uphold strict confidentiality standards, including training HR staff on data protection.

 Compensation and Benefits Administration

• Coordinate with Finance to ensure accurate and timely payroll processing, including tax compliance, and maintain up-to-date attendance records.

• Manage staff reimbursements, allowances, benefits, and contract processes (renewals, terminations, amendments) in line with policy and local labor laws.

• Collaborate with HR Business Partner to review and update compensation and benefits packages, ensuring competitiveness and alignment with budgets and organizational needs.

Department Management and Development and HR Analytics

• Prepare and share periodic HR reports on staff turnover, training, employee relations, and performance issues with CD and HR Business Partner.

• Collaborate with HR Business Partner to implement global HR strategies and provide guidance on key HR matters to minimize risks.

• Maintain and update the HR risk register, promptly flagging and addressing risks with appropriate mitigation plans.

• Work with CO management and the HR team to develop and implement annual departmental work plans and budgets.

• Lead and motivate the HR team by setting SMART objectives, conducting one-on-one feedback sessions, and ensuring effective performance management through PACE.

• Deliver refresher training on HR policies and procedures, and review/update HR manuals, staff handbooks, and policies in line with HQ changes, sector trends, and local labor laws.

Representation

• Represent the organization and proactively network at key forums/events to build the credibility of Bangladesh CO through visibility of its work and build a good network of key contacts amongst relevant stakeholders.

• Network with other International Development Organizations/Charities to ensure all relevant policies, procedures, and systems are in line with the wider sector.

• Proactively build and maintain positive, professional, and effective working relationships with all relevant internal and external stakeholders, including donors, government officials, and MA HQ HR.

General

• Conduct visits to project and partner offices to ensure compliance, consistency, and productivity in HR operations, policies, and procedures.

• Promote continuous professional development for self and team, staying updated on HR best practices and local labor laws to adapt to sector changes.

• Champion equality, diversity, and staff wellbeing initiatives while ensuring proper record management and compliance with all organizational and legal requirements.

• Uphold organizational values in all activities and perform additional duties as required to support overall objectives.

• T/A,Mobile bill,Provident fund,Gratuity,Weekly 2 holidays,Insurance
• Festival Bonus: 2

As per Organization`s Policy