Hotel Front Desk Supervisor (Hotel Kollol Cox's Bazar)

Job Description

Title: Hotel Front Desk Supervisor (Hotel Kollol Cox's Bazar)

Company Name: J & Z Group

Vacancy: 2

Age: 25 to 32 years

Location: Cox's Bazar (Cox's Bazar Sadar)

Salary: Tk. 15000 - 20000 (Monthly)

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Hotel, Resort

Published: 5 Jan 2025

Requirements:

Additional Requirements:
∎ Age 25 to 32 years

Responsibilities & Context:
∎ Oversee daily front desk operations, ensuring smooth check-ins, check-outs, and guest services.
∎ Train, guide, and supervise front desk staff to maintain high service standards.
∎ Address guest inquiries and complaints promptly to ensure satisfaction.
∎ Monitor and manage room reservations using PMS software.
∎ Candidates must have previous experience with PMS Nimble Code (NICE System).
∎ Ensure proper handling of billing, payments, and reports in compliance with hotel policies.
∎ Collaborate with other departments to enhance the guest experience and resolve operational issues.
∎ Female candidates are preferred.
∎ Minimum 1 year of experience in a similar role.
∎ Oversee daily front desk operations, ensuring smooth check-ins, check-outs, and guest services.
∎ Train, guide, and supervise front desk staff to maintain high service standards.
∎ Address guest inquiries and complaints promptly to ensure satisfaction.
∎ Monitor and manage room reservations using PMS software.
∎ Candidates must have previous experience with PMS Nimble Code (NICE System).
∎ Ensure proper handling of billing, payments, and reports in compliance with hotel policies.
∎ Collaborate with other departments to enhance the guest experience and resolve operational issues.
∎ Female candidates are preferred.
∎ Minimum 1 year of experience in a similar role.

Skills & Expertise:

Compensation & Other Benefits:
∎ Medical allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Shared accommodation will be provided.
∎ Monthly service charges will be paid.
∎ Shared accommodation will be provided.
∎ Monthly service charges will be paid.

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Cox's Bazar (Cox's Bazar Sadar)

Company Information:
∎ J & Z Group
∎ House No # 15, Road No # 15, Sector # 04, Uttara, Dhaka # 1230
∎ https://jandzgroup.com/
∎ Largest & Renowned Catering Company, Hotel, Restaurant, Bakery, Cafeteria Operation, real estate located Dhaka, Gazipur, Mymensingh, Cumilla & Cox’s Bazar

Address::
∎ House No # 15, Road No # 15, Sector # 04, Uttara, Dhaka # 1230
∎ https://jandzgroup.com/
∎ Largest & Renowned Catering Company, Hotel, Restaurant, Bakery, Cafeteria Operation, real estate located Dhaka, Gazipur, Mymensingh, Cumilla & Cox’s Bazar

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Jan 2025

Category: Receptionist/PS