Head of Reservation & Sales

Job Description

Title: Head of Reservation & Sales

Company Name: Chuti Resort (A Concern of Chuti Group)

Vacancy: 2

Age: At least 30 years

Job Location: Dhaka (Banani)

Salary: Negotiable

Experience:

  • At least 5 years
  • The applicants should have experience in the following business area(s): Hotel, Resort


Published: 2024-06-25

Application Deadline: 2024-07-11

Education:
    • Bachelor/Honors
    • Diploma in Hotel Management


Requirements:
  • At least 5 years
  • The applicants should have experience in the following business area(s): Hotel, Resort


Skills Required:

Additional Requirements:
  • Age At least 30 years
  • Only Male


Responsibilities & Context:

The Reservations Head plays a key role in:

  • Overseeing and managing the reservations department.

  • Ensuring efficient handling of reservation inquiries via phone, email, or in-person.

  • Implementing strategies to maximize room bookings and revenue.

  • Knowing the entire Reservation Procedure according international standard. 

  • Responsible for Hotel and Local Reservations. Handling of guest correspondences on regular basis.

  • Allocate daily tasks to Reservations team. 

  • Review reservations, arrival report on daily basis. 

  • Responsible for the preparation of occupancy forecast. 

  • Responsible for training staff. 

  • Responsible for the implementation of policies and procedures regarding reservation and sales process. 

  • Responsible for recording Company/Travel Agent Rates both in the system and correspondence file. 

  • Supervise the Department in regards to occupancy, Rates Reservation Analysis. 

  • Monitoring Telephone manners and general performance of reservations team daily. 

  • Ensure special handling of repeat guests and very VIP guests. 

  • Observe and ensure that proper tentative bookings and updates, reservation status, Reviews no-show and cancelled reservations and processes charges according to the company policy.

  • Maintain cordial relations with corporate clients. 

  • Responsible for maintaining a Neat and Orderly position at all times. 

  • Perform any other duties requested by the management.



Job Other Benifits:
  • T/A,Mobile bill,Tour allowance,Performance bonus
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2
  • Service Charge



Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Only Male can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category: Hospitality/ Travel/ Tourism

Interested By University

University Percentage (%)
National University 13.79%
University of Dhaka 1.92%
Daffodil International University (DIU) 1.53%
Bangladesh University of Business and Technology 1.15%
Atish Dipankar University of Science and Technology 1.15%
Bangladesh Open University 1.15%
Carmichael College Rangpur 1.15%
Asian University of Bangladesh 1.15%
Government Titumir College 1.15%
Premier University, Chittagong 1.15%

Interested By Age Range

Age Range Percentage (%)
20-30 59.00%
31-35 22.99%
36-40 9.20%
40+ 8.05%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 22.99%
20K-30K 44.06%
30K-40K 14.94%
40K-50K 8.81%
50K+ 9.20%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 13.41%
0.1 - 1 years 9.20%
1.1 - 3 years 19.54%
3.1 - 5 years 19.16%
5+ years 38.70%

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