Job Description
Title: Head of Operations, Hotel Division
Company Name: Hotel X
Vacancy: 01
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Education in the relevant field/related subject.
∎ Diploma in Hotel Management & Hospitality.
Experience Requirements:
∎ At least 12 year(s)
∎ The applicants should have experience in the following area(s):
Hotel Management
Job Responsibilities:
∎ Ensure full compliance of Hotel operating controls, policies, procedures and service standards.
∎ Handling complaints and oversee the service recovery procedures.
∎ Responsible for the preparation, presentation and subsequent achievement of the Hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
∎ Manage on-going profitability of the Hotel's, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the Hotel's and management.
∎ Deliver Hotel's budget goals and set other short and long term strategic goals.
∎ Developing improvement actions and carry out cost savings.
∎ Closely monitor the Hotel's business reports on a daily basis and take decisions accordingly.
∎ Plan and prepare checklist of jobs and tasks for pre-opening hotels.
∎ Prepare a monthly financial reporting for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.
∎ Act as a decision maker in hiring a key staffs.
∎ Provide effective leadership to Hotel's team members.
∎ Lead in all aspects of business planning.
∎ Increase revenue through improved solutions and employee product knowledge.
∎ Provide professional management and leadership to the company, including mentoring and developing and establish the best practices from an operational and sales perspective.
∎ Assess current SOPs, manage by exception, and identify key opportunities for improvement; work closely with the executive leadership team to address potential strategic, tactical, and operating issues.
∎ Collaborate with executive leadership to develop an annual business plan for inclusion in the company's overall business plan, and provide long-term business growth and expansion forecasting.
∎ In partnership with the Sales team, grow the business's top-line revenue by implementing, maintaining, and growing customer relationships.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and take part in new client acquisition along with the sales team whenever required.
∎ Support, Train & develop for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Additional Requirements:
∎ Age at least 40 years
∎ At least 12 year(s) in related field especially experience more than 4/5 hotels in Bangladesh/ abroad.
∎ Dynamic, passionate and high energy to lead and motivate team.
∎ Commitment to working with shared leadership and in cross-functional teams.
∎ English Fluency and Computer Literacy must.
∎ Should have positive mentality to work anywhere in Bangladesh.
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 22 Dec 2023
Company Information:
∎ 12 Dec 2023
∎ Hotel X
∎ Address : MF Tower, Plot: GA-95/C
Middle Badda, Pragati Sharani,
Gulshan -1, Link Road, Dhaka 1212
∎ Business : Architectural Consultancy, Agro-Industries, Ceramics Industries, Real Estate and Construction, Retail and Distribution, Power and Energy, Investment and Hospitality, Financial Services, Media, Foundation, Tech Group, E-Commerce
Category: Hospitality/ Travel/ Tourism
: Need not to apply if requirements are not complied.Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address.
