Title: Head of Operations, Hotel Division
Company Name: Hotel X
Vacancy: 01
Age: at least 40 years
Location: Dhaka
Salary: Negotiable
Experience:
∎ At least 12 years
Published: 5 May 2024
Requirements:
Additional Requirements:
∎ Age at least 40 years
∎ At least 12 year(s) in related field especially experience more than 4/5 hotels in Bangladesh/ abroad.
∎ Dynamic, passionate and high energy to lead and motivate team.
∎ Commitment to working with shared leadership and in cross-functional teams.
∎ English Fluency and Computer Literacy must.
∎ Should have positive mentality to work anywhere in Bangladesh.
∎ At least 12 year(s) in related field especially experience more than 4/5 hotels in Bangladesh/ abroad.
∎ Dynamic, passionate and high energy to lead and motivate team.
∎ Commitment to working with shared leadership and in cross-functional teams.
∎ English Fluency and Computer Literacy must.
∎ Should have positive mentality to work anywhere in Bangladesh.
Responsibilities & Context:
∎ Ensure full compliance of Hotel operating controls, policies, procedures and service standards.
∎ Handling complaints and oversee the service recovery procedures.
∎ Responsible for the preparation, presentation and subsequent achievement of the Hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
∎ Manage on-going profitability of the Hotel's, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the Hotel's and management.
∎ Deliver Hotel's budget goals and set other short and long term strategic goals.
∎ Developing improvement actions and carry out cost savings.
∎ Closely monitor the Hotel's business reports on a daily basis and take decisions accordingly.
∎ Plan and prepare checklist of jobs and tasks for pre-opening hotels.
∎ Prepare a monthly financial reporting for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.
∎ Act as a decision maker in hiring a key staffs.
∎ Provide effective leadership to Hotel's team members.
∎ Lead in all aspects of business planning.
∎ Increase revenue through improved solutions and employee product knowledge.
∎ Provide professional management and leadership to the company, including mentoring and developing and establish the best practices from an operational and sales perspective.
∎ Assess current SOPs, manage by exception, and identify key opportunities for improvement; work closely with the executive leadership team to address potential strategic, tactical, and operating issues.
∎ Collaborate with executive leadership to develop an annual business plan for inclusion in the company's overall business plan, and provide long-term business growth and expansion forecasting.
∎ In partnership with the Sales team, grow the business's top-line revenue by implementing, maintaining, and growing customer relationships.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and take part in new client acquisition along with the sales team whenever required.
∎ Support, Train & develop for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
∎ Ensure full compliance of Hotel operating controls, policies, procedures and service standards.
∎ Handling complaints and oversee the service recovery procedures.
∎ Responsible for the preparation, presentation and subsequent achievement of the Hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
∎ Manage on-going profitability of the Hotel's, ensuring revenue and guest satisfaction targets are met and exceeded.
∎ Ensure all decisions are made in the best interest of the Hotel's and management.
∎ Deliver Hotel's budget goals and set other short and long term strategic goals.
∎ Developing improvement actions and carry out cost savings.
∎ Closely monitor the Hotel's business reports on a daily basis and take decisions accordingly.
∎ Plan and prepare checklist of jobs and tasks for pre-opening hotels.
∎ Prepare a monthly financial reporting for the owners.
∎ Helping in the procurement of operating supplies and equipment, and contracting with third-party vendors for essential equipment's and services.
∎ Act as a decision maker in hiring a key staffs.
∎ Provide effective leadership to Hotel's team members.
∎ Lead in all aspects of business planning.
∎ Increase revenue through improved solutions and employee product knowledge.
∎ Provide professional management and leadership to the company, including mentoring and developing and establish the best practices from an operational and sales perspective.
∎ Assess current SOPs, manage by exception, and identify key opportunities for improvement; work closely with the executive leadership team to address potential strategic, tactical, and operating issues.
∎ Collaborate with executive leadership to develop an annual business plan for inclusion in the company's overall business plan, and provide long-term business growth and expansion forecasting.
∎ In partnership with the Sales team, grow the business's top-line revenue by implementing, maintaining, and growing customer relationships.
∎ Respond to audits to ensure continual improvement is achieved.
∎ Corporate client handling and take part in new client acquisition along with the sales team whenever required.
∎ Support, Train & develop for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.
Compensation & Other Benefits:
∎ As per company policy.
Employment Status: Full Time
Job Location: Dhaka
Read Before Apply: Need not to apply if requirements are not complied.
Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address.
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected] or Email your CV from My Bdjobs account
Company Information:
∎ Hotel X
Application Deadline: 17 May 2024
Category: Hospitality/ Travel/ Tourism
Source: bdjobs.com