Title: Hardware & Networking Executive
Company Name: Protective Islami Life Insurance Limited
Vacancy: 01
Age: 22 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
Having CCNA will be considered added advantage in the selection process.
Secure network by developing network access, monitoring, control, and evaluation; maintain relevant documentation.
Prepare users by designing and conducting training programs, providing references and support.
Provide IT support to IT resources users across the organization, conduct user training for software and application as required.
Diagnose, troubleshoot system & network problems, solve hardware faults and replacing parts as required.
Collaborate with software team as and when required to resolve software support needs relevant to hardware troubles.
Configure, Backup, Update Switching, Routing and Firewall.
Support Network services through Proxy, Mail, DNS, DHCP, File Server, Web Server in Windows/Linux platform, Antivirus Server, IP Telephony System and ensure maximum up-time of all running services.
Role expectations for IT Officer (Support) position includes the followings- Providing technical supports (Computer Hardware, Printer, Network and Software) to the end users of different systems.
CCTV System (DVR/ NVR, Camera), Face Detector Attendance machine, Access Control system configure & maintenance.
Company user`s mail configuration in Microsoft outlook & web mail, etc.
Responsible for Maintaining, troubleshooting, installing and configuring of LAN, WAN and Wi-Fi equipment.
Regular monitoring of the performance of all the systems.
Install and support LANs, WANs, network segments, Internet, and intranet systems to ensure stable IT Infrastructure and Network Communication for all Branch Offices.
Providing technical supports to existing ERP Software·
Providing technical support on-site or via remote-access systems.
Maintain inventory of all IT assets (PCs, Laptop, Printer, Scanner, Wi-Fi Router etc.)