GSA
Job Description
Title: GSA
Company Name: Hotel X
Vacancy: 06
Job Location: Narsingdi, Rajshahi
Employment Status: Full-time
Educational Requirements:
∎ Minimum Bachelor Degree.
∎ Hotel Management Diploma will be an added advantage.
Experience Requirements:
∎ 2 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Front Desk Management, GSA, Personal Secretary, Receptionist
∎ The applicants should have experience in the following business area(s):
Hotel, Party/ Community Center, Restaurant, Resort
Job Responsibilities:
∎ Welcome guests during check-in and give a found farewell to guest while checkout.
∎ Handle guest complaints and concerns in an efficient and timely manner.
∎ Oversee VIP guests, arrivals and departures.
∎ Should possess detailed information about the Hotel, city as well as the competitor.
∎ Keep detail information regarding arrivals and room requirements.
∎ Keep up to date information on daily room occupancy.
∎ Provide excellent customer service as per hotel standards.
∎ Greet guest as they enter and exit the hotel.
∎ Provide information regarding the Hotel, town attractions, activities etc.
∎ Check on VIP reservations, complete their pre-registration formalities.
∎ Allocate rooms to all arriving guests.
∎ Maintain up-to date information on room rates, current promotions, offers and packages.
∎ Maintain all guest folios in the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
∎ Co-ordinate with housekeeping for clearing of rooms.
∎ Collect Guest feedback during guest departure along with his likes and dislikes.
∎ Perform basic cashier activities as and when required.
∎ Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
∎ Follow the house rules and policies laid down by the management.
∎ Adhere to strict staff grooming and hygiene standards.
∎ Perform any other tasks as assigned from Management time to time.
Additional Requirements:
∎ Age 23 to 30 years
∎ Both males and females are allowed to apply
∎ Two years of Front Office experience
∎ Knowledge of relevant computer applications
∎ Good typing speed
∎ Overall confidence to handle clients
∎ Knowledge of administrative procedures
∎ Must have a pleasant & positive personality
∎ Good command of the English language is essential, both written and verbal
∎ Ability to understand and carry out oral and written instructions and request clarification when needed.
∎ Strong interpersonal and organizational skills.
∎ Able to work morning, evening, weekend, holiday, and overnight shifts
Salary: Negotiable
Compensation & Other Benefits:
∎ As per company policy.
Application Deadline: December 31, 2019
Company Information:
∎ Hotel X
∎ Address : MF Tower, Plot: GA-95/C
Middle Badda, Pragati Sharani,
Gulshan -1, Link Road, Dhaka 1212
∎ Web : www.index-companies.com
∎ Business : Architectural Consultancy, Agro-Industries, Ceramics Industries, Real Estate and Construction, Retail and Distribution, Power and Energy, Investment and Hospitality, Financial Services, Media, Pharmaceuticals, Foundation.
Category: Hospitality/ Travel/ Tourism
Read Before Apply: Need not to apply if requirements are not complied.Please send your updated resume with recent passport size photograph and photocopy of all academic certificates to the following address.
Source: bdjobs.com
Deadline Expired on 31st Dec 2019
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