Front Office Supervisor/GSA
Job Description
Title: Front Office Supervisor/GSA
Company Name: BEST WESTERN PLUS Maple Leaf Hotel
Vacancy: 4
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline, Masters degree in any discipline
∎ Degree on Hospitality Management will be given preferences.
∎ Training/Trade Course: Hospitality
∎ Skills Required: Communication, Computer skill, Management
Experience Requirements:
∎ 4 to 8 year(s)
∎ The applicants should have experience in the following area(s):
Chain Hotel, International Hotel
∎ The applicants should have experience in the following business area(s):
Hotel
Job Responsibilities:
∎ Key Responsibilities:
∎ Greets all guests at all times in a friendly and helpful manner and attempts to learn and use guest's name at every opportunity.
∎ Registers and rooms all arrivals according to established procedures.
∎ Maintains intimate knowledge of departmental standards and procedures.
∎ Cashes hotel guest's personal and travelers checks and assists with currency exchange.
∎ Keeps abreast of all modifications to accounting policies and procedures.
∎ Responsible and attends to guest's request of using the service of safety box at all times.
∎ Knowledgeable of all special promotion procedures, for programs such as: Seasonal Packages, and also Best Western International Loyalty programs.
∎ Attends to guest's complaints, inquiries and requests, referees problems to supervisor / Assistant Manager if He / she unable to assist.
∎ Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
∎ *Does everything possible to ensure that the guests depart the hotel with a positive impression of hotel service.
∎ Performs the audit balances and prepares all works for audit in an orderly fashion.
∎ When on night shift, prepare all necessary forms for the guest arrival.
∎ Maintains comprehensive knowledge of standard reservation procedures including correct forms to use, how to read e-mail, messages, and how to interpret availability sources within the reservation systems.
∎ Maintains exemplary department standards of behavior and appearance and attitude as expected in a BWI Brand.
∎ Takes personal interest and pride to ensure that the front desk work area is kept clean and in an orderly state all times.
∎ Endeavors to maintain the high standards of the hotel with particular regard to the importance of BWI Loyalty Program member and other VIP's and with reference to hotel and to be a health or safety hazard.
Additional Requirements:
∎ Age 20 to 32 years
∎ Both males and females are allowed to apply
∎ Hotel Software (PMS) operation skill.
Salary: Negotiable
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 10 Apr 2023
Company Information:
∎ 12 Mar 2023
∎ BEST WESTERN PLUS Maple Leaf Hotel
∎ Address : House: 01/B, Road: 01, Sector: 01, Uttara, Dhaka-1230,
∎ Web : www.mapleleafhotels.com
∎ Business : Worlds largest hotel chain, BEST WESTERN INTERNATIONAL, located adjacent to Bangladesh`s main international air gateway, Hazrat Shahjalal International Airport.
The hotel is under the upscale BEST WESTERN PLUS product since 15 November 2014. All 53-rooms is include international amenities.
The hotel featured an all-day restaurant and a cafe serving local and international dishes, fitness center, sauna and steam room. There is also a rooftop barbecue outlet.
Category: Hospitality/ Travel/ Tourism
:
Source: bdjobs.com
Deadline Expired on 10th Apr 2023
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