Front Office GSA (Female)

Job Description

Title: Front Office GSA (Female)

Company Name: Hotel Makkah

Vacancy: 4

Age: 20 to 30 years

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel

• HSC (Vocational)

• 2 to 3 years
• The applicants should have experience in the following business area(s): Hotel

• Age 20 to 30 years
• Only Female

• Proven experience in front office operations, preferably in a hotel or restaurant setting.

• Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.

• Strong problem-solving and analytical skills, with attention to detail and accuracy.

• Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities.

• Knowledge of front office software and systems, with the ability to learn new technologies quickly.

• Strong leadership and team management skills, with the ability to motivate and inspire team members.

Job description

We are looking for a highly skilled and experienced Front Office GSA to join our team in the hospitality industry. The ideal candidate will have a strong background in front office operations and excellent customer service skills.

Roles and Responsibility

• Manage front office operations, including reception, concierge, and bell captain duties.

• Provide exceptional customer service to guests, responding to their queries and resolving issues professionally.

• Coordinate with other departments, such as housekeeping and maintenance, to ensure seamless service delivery.

• Maintain accurate records of guest interactions, transactions, and feedback.

• Develop and implement effective strategies to enhance guest satisfaction and loyalty.

• Collaborate with the management team to achieve business objectives and improve overall performance.