Job Description
Title: Front Office Executive
Company Name: Hotel Shuktara,Dhaka
Vacancy: --
Age: 25 to 28 years
Location: Dhaka
Minimum Salary: Negotiable
Experience:
∎ 2 to 5 years
∎ The applicants should have experience in the following business area(s):Hotel
Published: 16 Jan 2025
Education:
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management.
∎ Bachelor of Business Administration (BBA) in Hospitality Management, Diploma in Hotel Management.
Requirements:
Additional Requirements:
∎ Age 25 to 28 years
∎ The applicants should have experience in the following business area(s): Hotel
∎ Excellent verbal and written English required.
∎ Minimum two years of working experience in a reputed hotel for this position.
∎ Computer literate with proficiency in MS Word, MS Excel, Internet, e-communication and pos software.( HOTEL MANAGEMENT SOFTWARE ) NICE SOFTWARE.
∎ Excellent communication skills required.
∎ Ability to work independently.
∎ The applicants should have experience in the following business area(s): Hotel
∎ Excellent verbal and written English required.
∎ Minimum two years of working experience in a reputed hotel for this position.
∎ Computer literate with proficiency in MS Word, MS Excel, Internet, e-communication and pos software.( HOTEL MANAGEMENT SOFTWARE ) NICE SOFTWARE.
∎ Excellent communication skills required.
∎ Ability to work independently.
Responsibilities & Context:
∎ Monitor customer satisfaction (Guest Feedback, Social Media Review).
∎ Maintains room key control.
∎ Welcomes guests and fosters customer loyalty through his/her friendly manner.
∎ Develops high quality relationships with guests throughout their stay.
∎ Guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
∎ Ensures you are well presented (uniforms, personal hygiene etc), and also punctual.Enforces all cash handling, check cashing, and credit policies.
∎ Provide high level of customer service and maintain a high profile in the day to day front office operations.
∎ Ensures that the workplace remains clean and tidy.
∎ Maintain office equipment such as computer, Photocopy machine, POS Machine, Printer etc.
∎ Monitor front desk and ensure all employees comply with all security procedures for visitors.
∎ Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events.
∎ Have a good knowledge of all systems and standard operating procedures of front office.
∎ Ensures that guest documentation and information is available and up-to-date.
∎ Any other duties assigned.
∎ Job Location
∎ Holding- 21/1, Holding- 20/A, 20/A Indira Rd, Dhaka 1215
∎ Responsibilities:
Compensation & Other Benefits:
∎ As per company policy.
∎ As per company policy.
Employment Status: Full Time
Job Location: Dhaka
Company Information:
∎ Hotel Shuktara,Dhaka
∎ Holding # 20/A, Indira Road, Farmgate, Dhaka- 1215, Bangladesh.
Address::
∎ Holding # 20/A, Indira Road, Farmgate, Dhaka- 1215, Bangladesh.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 Feb 2025
Category: Receptionist/PS
