Front Desk Receptionist / Billing Officer

Job Description

Title: Front Desk Receptionist / Billing Officer

Company Name: Aichi Hospital Ltd.

Vacancy: 03

Age: Na

Job Location: Dhaka (Uttara Sector 8)

Salary: Negotiable

Experience:

• 2 to 6 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Chamber

• Master of Business Administration (MBA)
• Bachelor of Business Administration (BBA)
• Bachelor of Business Studies (BBS)

• 2 to 6 years
• The applicants should have experience in the following business area(s): Hospital, Physiotherapy center, Diagnostic Centre, Chamber

• Age 25 to 35

• Applicants with 2 to 5 years of experience are preferred, specifically those who have worked in reputable hospitals and diagnostic centers.

• Greet and assist patients and visitors with professionalism and empathy

• Efficiently manage appointment scheduling and patient registration.

• Respond to patient queries and ensure timely resolution.

• Maintain confidentiality of patient records and sensitive information.

• Collaborate with internal departments to ensure seamless patient care.

• Provide clear and accurate information regarding services, eligibility, scheduling, and costs.

• Handle customer concerns and complaints professionally, escalating to the appropriate authority when required.

• Collect and document patient feedback to help identify opportunities for service improvement.

• Festival Bonus: 2

• Other facilities as per the company Policy

• Yearly Salary Review