Front Desk Officer/Receptionist

Job Description

Title: Front Desk Officer/Receptionist

Company Name: Digital Group BD

Vacancy: 10

Age: Na

Job Location: Rangpur (Pirganj)

Salary: Negotiable

Experience:

• At least 1 years

• Graduate/ Postgraduate/ Diploma in Front Office Management.
• Academic qualification will be relaxed for experienced candidate.

• At least 1 years

• Only Female

Experience:

• Minimum one year. Those who do not meet the minimum criteria need not apply.

• Good organizational skills

• Proficiency in Microsoft Office

• Greet and welcome guests and visitors in a polite and professional manner.
• Answer phone calls, take messages, and redirect calls to appropriate departments.
• Manage incoming and outgoing mail, including organizing and distributing packages.
• Assist with scheduling appointments, meetings, and conference room bookings.
• Excellent interpersonal and communication skills, both verbal and written.
• Strong customer service orientation with a professional and positive demeanor.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Answering incoming calls from customers and ensuring instant customer satisfaction
• Respond to customer inquiries
• Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same
• Troubleshoot/ helping to resolve customer service problems
• Provide general information
• Maintaining a high standard of call quality as per the requirement of the organization. Employment Status:

Job Location: Projapara, Pirganj Sadar, Pirganj, Rangpur.

As per company policy.