Officer-Front Desk

Job Description

Title: Officer-Front Desk

Company Name: Alfamart Trading Bangladesh Ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Uttara)

Salary: Negotiable

Experience:

• At most 2 years
• The applicants should have experience in the following business area(s): Retail Store, Multinational Companies, Chain shop
• Freshers are also encouraged to apply.

• BBA or MBA in any discipline from reputed university

• At most 2 years
• The applicants should have experience in the following business area(s): Retail Store, Multinational Companies, Chain shop
• Freshers are also encouraged to apply.

• Age 22 to 28 years.

• Should have good communication skills in both Bengali and English.

• Strong knowledge of MS Office programs.

• Able to work in a team and independently.

Alfamart, a leading international convenience store chain and one of the largest in its home country, is successfully operating in Bangladesh and expanding its retail footprint. We are seeking for a competent and dynamic Front Desk Officer, HR & GS Department to oversee its front office management at ATBL.

This position offers an excellent opportunity to contribute to a fast-growing multinational retail organization and to play a vital role by providing a professional & welcoming atmosphere, managing visitor greetings, managing phone calls, and administrative tasks within the company.

Job Purpose:

To manage the front desk operations by welcoming visitors, handling calls and correspondence, coordinating meetings and interviews, and providing administrative support to ensure smooth and professional office operations.

Job Responsibilities:

• Greet visitors/ guests entering the building, answer any questions, provide the right directions, and alert staff when someone is there to meet or visit them.

• Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system.

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)

• Schedule meetings, appointments, and Interview phone calls to the candidates.

• Maintain a filing system/ Personnel filing for the office desk and the new joiners.

• S/he shall maintain the logs as a protocol to secure the premises .

• Accept all letters and packages, and distribute them to their appropriate departments.

• Ability to take initiative, to be resourceful and proactive when issues arise.

• Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone.

• Ready to take up other responsibilities as and when assigned by the Management..