Front Desk Officer

Job Description

Title: Front Desk Officer

Company Name: Muslim Aid UK Bangladesh Field Office

Vacancy: 01

Location: Dhaka (Mirpur)

Salary: Tk. 19000 - 20000 (Monthly)

Experience:
∎ At least 1 year

Published: 10 Sep 2024

Requirements:

Additional Requirements:
∎ Graduate from a recognized public or private university in a relevant field.
∎ Previous working experience in the relevant field/ in a similar role.
∎ Must have expertise in Bangla/local language.
∎ Fluent in communicating in English and Bengali both verbal and written.
∎ IT literate with knowledge of Microsoft Office applications and the ability to learn and use any software adopted by Muslim Aid.
∎ Trustworthy and discreet when dealing with confidential information.
∎ Good organization, coordination and project management skills.
∎ Having good presentation skills.
∎ Having good listening and persuasion Skills.
∎ Ability to handle conflict in the required situation.
∎ Ability to motivate others.
∎ Graduate from a recognized public or private university in a relevant field.
∎ Previous working experience in the relevant field/ in a similar role.
∎ Must have expertise in Bangla/local language.
∎ Fluent in communicating in English and Bengali both verbal and written.
∎ IT literate with knowledge of Microsoft Office applications and the ability to learn and use any software adopted by Muslim Aid.
∎ Trustworthy and discreet when dealing with confidential information.
∎ Good organization, coordination and project management skills.
∎ Having good presentation skills.
∎ Having good listening and persuasion Skills.
∎ Ability to handle conflict in the required situation.
∎ Ability to motivate others.

Responsibilities & Context:
∎ Greet, welcome, direct, and announce visitors in a courteous and professional manner.
∎ Respond to visitor's inquiries with professionalism and courtesy.
∎ Answer, screen, and forward incoming phone calls, providing basic information as required.
∎ Receive and sort daily mail, deliveries, and couriers.
∎ Maintain security protocols, including monitoring the logbook and issuing visitor badges.
∎ Update appointment calendars and schedule meetings and appointments.
∎ Coordinate the admission process efficiently.
∎ Provide necessary support to HR and the Admin department when required.
∎ Maintain comprehensive records and provide necessary management reports as required.
∎ Adhere to Muslim Aid's policies and promote a community-oriented approach.
∎ Be prepared for work as per management decisions and requirements.
∎ Maintain and update employees' Movement register.
∎ Update and maintain a database of students’ information.
∎ Assist in recruiting new students by overseeing promotional events.
∎ Any other required tasks given by the Line Manager.
∎ Greet, welcome, direct, and announce visitors in a courteous and professional manner.
∎ Respond to visitor's inquiries with professionalism and courtesy.
∎ Answer, screen, and forward incoming phone calls, providing basic information as required.
∎ Receive and sort daily mail, deliveries, and couriers.
∎ Maintain security protocols, including monitoring the logbook and issuing visitor badges.
∎ Update appointment calendars and schedule meetings and appointments.
∎ Coordinate the admission process efficiently.
∎ Provide necessary support to HR and the Admin department when required.
∎ Maintain comprehensive records and provide necessary management reports as required.
∎ Adhere to Muslim Aid's policies and promote a community-oriented approach.
∎ Be prepared for work as per management decisions and requirements.
∎ Maintain and update employees' Movement register.
∎ Update and maintain a database of students’ information.
∎ Assist in recruiting new students by overseeing promotional events.
∎ Any other required tasks given by the Line Manager.

Compensation & Other Benefits:
∎ T/A
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Dhaka (Mirpur)

Company Information:
∎ Muslim Aid UK Bangladesh Field Office
∎ House# 13, Road# 27, Block- J, Banani Dhaka-1213, Bangladesh.

Address::
∎ House# 13, Road# 27, Block- J, Banani Dhaka-1213, Bangladesh.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 16 Sep 2024

Category: NGO/Development