Front Desk Officer
Job Description
Title: Front Desk Officer
Company Name: CRP
Vacancy: 01
Age: 25 to 35 years
Job Location: Dhaka (Savar)
Salary: Tk. 30420 - 30420 (Monthly)
Experience:
- At least 3 years
Published: 2025-08-13
Application Deadline: 2025-08-21
Education:
Minimum graduation in a relevant discipline. Additional training, degrees, or qualifications in the relevant field will be an added advantage.
Requirements:
- At least 3 years
Skills Required: Computer skill,Patient management
Additional Requirements:
- Age 25 to 35 years
Responsibilities & Context:
Guide patients to specific service delivery points.
Listen to patients' history and complications, and provide them with appropriate advice about available CRP services.
Act as an information booth for patients and visitors regarding CRP services, as required.
Act as the first contact point for new patients and visitors, as required.
Assist receptionists and others in managing patients.
Direct and guide patients to the correct specialists, doctors, therapists, or relevant department/unit/branch/wing.
Respond with the appropriate standard of care for specific cases.
Ensure that patients, guardians, and visitors are greeted and accorded due support and cooperation promptly and courteously.
Be readily available at all times to address problems, emergencies, or complaints.
Handle phone queries and forward them to the relevant department/unit/branch/wing when needed.
Ensure effective liaison with visitors, patients, and relevant departments (e.g., housekeeping) and maintain all documentation.
Coordinate with the admin and Research, Monitoring & Evaluation department to ensure a congenial environment at CRP service areas.
Ensure the satisfaction of patients and visitors.
Check the cash of every receptionist after their duties every day and maintain the proper financial procedures to deposit those funds in the bank.
Plan the roster for all receptionists every month.
Check and input all therapists' monthly patients' schedules in the PDMS within the first quarter of each month.
Supervise all the receptionists and plan all receptionists' annual leave for every month as the frontline supervisor.
Perform any other office duties assigned by the supervisor.
Job Other Benifits:
- Provident fund,Gratuity
- Salary Review: Yearly
- Festival Bonus: 2
Free medical facilities such as doctor consultations, therapy services, and pathological services (subject to availability)
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 12.00% |
| University of Dhaka | 3.33% |
| Jahangirnagar University | 3.17% |
| City University | 2.00% |
| Daffodil International University (DIU) | 1.83% |
| Bangladesh Open University | 1.67% |
| Eden Mohila college | 1.17% |
| Prime University | 1.00% |
| Govt. Bangla College | 1.00% |
| Dhaka College | 0.83% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 63.50% |
| 31-35 | 35.83% |
| 36-40 | 0.50% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 3.67% |
| 20K-30K | 55.67% |
| 30K-40K | 39.50% |
| 40K-50K | 0.50% |
| 50K+ | 0.67% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 10.00% |
| 0.1 - 1 years | 0.50% |
| 1.1 - 3 years | 20.67% |
| 3.1 - 5 years | 26.50% |
| 5+ years | 42.33% |
