Front Desk Executive

Job Description

Title: Front Desk Executive

Company Name: ODC Imaging LTD And Healthcare

Vacancy: 2

Age: 30 to 33 years

Job Location: Chattogram (Chattogram Sadar)

Salary: Tk. 16000 - 16000 (Monthly)

Experience:

• 1 to 3 years
• Freshers are also encouraged to apply.

• Bachelor of Science (BSc)
• Bachelor of Business Administration (BBA)
• Bachelor of Commerce (Pass)

• 1 to 3 years
• Freshers are also encouraged to apply.

• Age 30 to 33 years

· Fluent in Bengali and English (both written and verbal). Proficiency in spoken (Chittagonian is a plus for connecting with local patients).

· Well-groomed, pleasant personality, empathetic, and patient-centric attitude.

· Basic knowledge of MS Office (Word, Excel) and experience with clinic management software is preferred.

· Strong attention to detail and the ability to multitask in a busy clinical environment.

ODC is a premier dental service provider in Chattogram dedicated to offering comprehensive, high-quality oral healthcare in a modern and comfortable environment. We are looking for a friendly, organized, and professional individual to join our team as a Front Desk Executive.

Role Overview:

As the first point of contact for our patients, you will play a vital role in shaping their experience with us. You will be responsible for patient reception, handling inquiries, and providing administrative support to ensure the smooth operation of our dental clinic.

Key Responsibilities:

· Warmly welcome and check-in patients as they arrive, ensuring a positive and comforting first impression.

· Answer phone calls and respond to emails regarding services, and general inquiries.

· Assist with processing payments, generating invoices, and maintaining accurate patient records.

· Guide patients regarding waiting times

· Maintain the cleanliness and organization of the reception and waiting areas.

· Update and maintain patient information and digital records with a high degree of accuracy and confidentiality.

Qualifications & Requirements:

· Minimum Graduate (Bachelor's degree preferred) in any discipline.

· Experience: 1-3 years of experience in a front desk, receptionist, or customer service role (experience in a hospital, clinic, or diagnostic center will be an added advantage).

· Freshers with excellent communication skills and a professional demeanor are also encouraged to apply.

Skills & Competencies:

· Fluent in Bengali and English (both written and verbal). Proficiency in spoken (Chittagonian is a plus for connecting with local patients).

· Well-groomed, pleasant personality, empathetic, and patient-centric attitude.

· Basic knowledge of MS Office (Word, Excel) and experience with clinic management software is preferred.

· Strong attention to detail and the ability to multitask in a busy clinical environment.