Front Desk Executive (Female)

Job Description

Title: Front Desk Executive (Female)

Company Name: Unity Tourism Ltd

Vacancy: 1

Age: 20 to 28 years

Job Location: Dhaka (Mirpur 1)

Salary: Negotiable

Experience:

• 1 to 2 years
• Freshers are also encouraged to apply.

• HSC

• Minimum H.S.C

• Prefered BBA/Business Studies/Marketing graduates will get preference.

• 1 to 2 years
• Freshers are also encouraged to apply.

• Age 20 to 28 years
• Only Female

• Excellent communication skills in Bangla and basic English.

• Smart, well-groomed and presentable personality.

• Good typing speed in Bangla & English.

• Strong knowledge of Facebook, Messenger, WhatsApp Business and other social media platforms.

• Basic computer skills (MS Word, Excel, Google Sheets).

• Honest, responsible and target-oriented.

• Ability to work under pressure and manage multiple customer inquiries.

Experience:

• Fresh graduates are encouraged to apply.

• Experience in Travel Agency, Tourism, Visa Processing or Customer Service will be an added advantage.

Job Context Unity Tourism Ltd. is one of the growing travel and tourism companies in Bangladesh. We are looking for a smart, energetic and customer-focused *Female Front Desk Executive* who will manage customer communication, social media inquiries and daily collection-related activities while ensuring a professional front office experience.

Job Responsibilities

• Receive and welcome walk-in clients professionally.

• Handle incoming phone calls, WhatsApp messages, Facebook Messenger and emails.

• Respond to customer inquiries regarding tour packages, air tickets, visa processing, Umrah, student consultancy and other services.

• Manage the company's Facebook page and other social media inboxes.

• Follow up with potential customers and maintain customer database.

• Prepare quotations and share service information with clients.

• Collect all payments and maintain collection records.

• Coordinate with the accounts and operations team regarding customer payments.

• Prepare daily customer inquiry and collection reports.

• Maintain office reception, visitor records and appointment schedules.

• Perform other administrative tasks assigned by management.

• Facebook / Instagram Live.

• Salary: BDT 12,000 – 25,000TK (Negotiable based on experience & skills)

Benefits

• Attractive salary package.

• Festival Bonus 2 yearly

• Annual salary review based on performance.

• Friendly and professional working environment.

• Career growth opportunities.

• Training on tourism, customer service and sales.