Executive-Customer Experience
Job Description
Title: Executive-Customer Experience
Company Name: Truck Lagbe Limited
Vacancy: 5
Age: 22 to 30 years
Job Location: Dhaka
Salary: Tk. 17000 (Monthly)
Experience:
- At most 3 years
- Freshers are also encouraged to apply.
Published: 2026-07-19
Application Deadline: 2026-08-15
Education:
- Bachelor/Honors
Requirements:
- At most 3 years
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 22 to 30 years
Responsibilities & Context:
1. Manage large amounts of inbound and outbound calls in a timely manner.
2. Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
3. Provide friendly and responsive customer service, build sustainable relationships, and engage customers by taking the extra mile.
4. Coordinate with relevant departments for smooth customer support.
5. Proactively identify customer requirements and fulfill with sincerity and due diligence.
6. Manage and resolve customer complaints.
7. Other duties assigned by Team Lead.
Requirements:
1. Bachelor’s degree/ last semester student from any recognized university.
2. Freshers/ Previous experience for 1-2 years in a customer experience role.
3. Strong phone and verbal communication skills along with active listening.
4. Customer focus and adaptability to different personality types.
Job Other Benifits:
Employment Status: Contractual
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
