Customer Support Executive (E-commerce)
Job Description
Title: Customer Support Executive (E-commerce)
Company Name: Diiox.com
Vacancy: 5
Age: 20 to 30 years
Job Location: Anywhere in Bangladesh
Salary: Tk. 12000 - 17000 (Monthly)
Experience:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup, F-commerce
- Freshers are also encouraged to apply.
Published: 2026-07-19
Application Deadline: 2026-07-29
Education:
- SSC
Requirements:
- At least 1 year
- The applicants should have experience in the following business area(s): Call Center, E-commerce, E-commerce Startup, F-commerce
- Freshers are also encouraged to apply.
Skills Required:
Additional Requirements:
- Age 20 to 30 years
- Only Female
Responsibilities & Context:
Handle inbound and outbound customer calls to provide prompt support, answer queries, and confirm orders.
Respond to customer messages professionally across different communication channels while ensuring timely follow-up.
Coordinate with courier partners to ensure smooth order dispatch, delivery tracking, and successful fulfillment.
Update product information, pricing, and stock availability on the company website as required.
Prepare and maintain daily sales, order, and inventory reports accurately using Microsoft Excel.
Work closely with the Sales & Marketing team to support campaigns, achieve business targets, and improve overall performance.
Monitor the complete order processing cycle to ensure a seamless and satisfactory customer experience.
Assist in resolving customer concerns and coordinate with relevant departments for quick and effective solutions.
Job Other Benifits:
- Mobile bill,Pension policy,Tour allowance,Over time allowance,Performance bonus
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
