Experience Centre Curator (Luxury)

Job Description

Title: Experience Centre Curator (Luxury)

Company Name: InnStar Ltd

Vacancy: 2

Age: Na

Job Location: Dhaka

Salary: Tk. 35000 (Monthly)

Experience:

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate, Automobile, Sanitary ware, Furniture, Travel Startup

• Bachelor of Business Administration (BBA)

• At least 2 years
• The applicants should have experience in the following business area(s): Real Estate, Automobile, Sanitary ware, Furniture, Travel Startup

This is a hospitality and stewardship role. The sales team leads all client presentations and project discussions. The Experience Centre Curator ensures the environment is always immaculate, every arrival is graceful, and the centre runs with quiet precision including full supervision of the space in the sales team's absence.

Guest Experience & Hospitality

• Receive and welcome all visitors: prospective clients, investors, and distinguished guests with genuine warmth and unhurried composure

• Offer and serve refreshments upon arrival, ensuring hospitality is attentive without ever feeling performative

• Answer all incoming calls promptly and professionally, representing the InnStar brand with clarity and poise

• Handle general queries: visiting hours, directions, appointment scheduling and relay all sales or project inquiries directly to the sales team

• Take accurate messages and ensure timely, precise communication to the relevant team member

Experience Center Stewardship

• Maintain the Experience Center in pristine, presentation-ready condition at all times: spatial order, material and finish displays, AV screens, and ambient atmosphere

• In the absence of the sales team, assume full and composed supervision of the center and all visitors within it

• Ensure no visitor is ever left unattended or unacknowledged, regardless of circumstance

• Monitor the material library, tiles, marbles, and finish samples and flag any disarray, damage, or replenishment needs proactively

Coordination & Administrative Support

• Manage visit schedules and coordinate appointment timings between clients and the sales team

• Prepare the physical environment ahead of client visits: ambience, collateral, and refreshments

• Maintain a simple daily visitor record: name, purpose, and time of visit

• Assist the Brand Experience team with light coordination tasks as required

Ideal Candidate Profile

Essential

• Bachelor's degree or diploma in Hospitality, Business Administration, Communications, or a related field

• 2+ years of experience in a front-of-house or hospitality role in luxury hotel, premium office, airline, or premium retail preferred

• Excellent spoken and written communication in Bengali and English

• Polished personal presentation and assured professional demeanor

• Comfortable managing the Experience Center independently organized, calm under pressure, and proactive