Executive / Senior Executive, IT Operation Support-Fresh Super Mart

Job Description

Title: Executive / Senior Executive, IT Operation Support-Fresh Super Mart

Company Name: Meghna Group of Industries.

Vacancy: --

Age: Na

Job Location: Dhaka (Mirpur)

Salary: --

Experience:

• At least 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Group of Companies, Cement Industry

• Bachelor of Science (BSc) in Computer Science & Engineering

• At least 4 years
• The applicants should have experience in the following business area(s): Manufacturing (FMCG), Group of Companies, Cement Industry

• Good technical understanding of IT infrastructure, IT security, and L1 and L2 user support.

• Good knowledge of enterprise computing environments, and distributed applications for TCP/ IP networks.

• Administrate Windows server applications AD, DC, DNS , DHCP.

• Able to successfully manage good relations with users and other stakeholders.

• Excellent written and oral communication skills in English.

• Microsoft and ITIL4 Certified candidates will get preference.

Meghna Group of Industries (MGI) is one of the leading conglomerates in Bangladesh. MGI is currently searching some active & energetic professionals for its IT department. This role involves providing day-to-day technical support to end-users, ensuring the smooth operation of computer systems and IT networking. The incumbent will report to Department Head.

Job Description:

• Provide IT support to end users for their desktop, laptop, network connection, printer & other IT assets as per company IT policy.

• Configure and Manage Windows and Linux operating systems for AD, LDAP, DNS, DHCP and FTP etc.

• Analyze and design for scalability, high performance for factory and office network.

• Deploy UTP and fiber cable connectivity for IT support.

• Monitor data center and network operation center (NOC), reporting & proper documentation to take immediate action.

• Manage asset and infrastructure change management processes within the NOC/data center.

• Maintain liaison with external service providers and vendors on major system problems.

• Manage and troubleshooting for IP surveillance.

• Manage helpdesk IT team properly for smooth IT support.