Executive - Sales / Customer Relationship Management
Job Description
Title: Executive - Sales / Customer Relationship Management
Company Name: Global Connection Tours & Travels (GCTT)
Vacancy: 3
Age: 21 to 30 years
Job Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Travel Agent, Cellular Phone Operator, Travel Startup
- Freshers are also encouraged to apply.
Published: 2025-10-11
Application Deadline: 2025-10-31
Education:
- Bachelor/Honors
Requirements:
- 1 to 5 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Travel Agent, Cellular Phone Operator, Travel Startup
- Freshers are also encouraged to apply.
Skills Required: Client Service,Communication,Customer Support through Phone,Lead Genaration,Problem Solving,Social Media
Additional Requirements:
- Age 21 to 30 years
Responsibilities & Context:
About Us
Global Connection Tours & Travels is a dynamic and customer-centric travel agency, specializing in providing unique travel experiences and bespoke travel solutions to our valued clients. We offer a broad range of services including leisure travel, corporate travel, air ticketing, visa assistance, hotel booking, and customized travel packages.
We are looking for energetic, self-driven, and customer-focused professionals to join our growing team and contribute to our continued success in the travel and tourism industry.
Key Responsibilities
Identify and approach potential customers through telephone and digital channels.
Generate new sales leads and maintain an updated database of prospects.
Communicate with clients to understand their travel needs and offer suitable solutions.
Handle inbound and outbound calls professionally to ensure customer satisfaction.
Respond to customer inquiries and follow up on pending issues promptly.
Receive customer complaints, record them accurately, and coordinate resolutions.
Collaborate with the sales and marketing team to develop customer engagement strategies.
Maintain call quality and service standards as per company requirements.
Build long-term relationships with customers to enhance loyalty and retention.
Provide feedback and insights to improve products, services, and promotional activities.
Job Other Benifits:
- Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
As per our company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 7.84% |
| University of Dhaka | 3.36% |
| Daffodil International University (DIU) | 2.61% |
| Tejgaon college | 2.61% |
| Jagannath University | 2.24% |
| North South University | 2.24% |
| East West University | 1.87% |
| University of Chittagong | 1.87% |
| Green University of Bangladesh | 1.49% |
| Northern University Bangladesh | 1.49% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 97.39% |
| 31-35 | 0.75% |
| 36-40 | 1.12% |
| 40+ | 0.37% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 39.18% |
| 20K-30K | 50.37% |
| 30K-40K | 8.21% |
| 40K-50K | 1.87% |
| 50K+ | 0.37% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 35.45% |
| 0.1 - 1 years | 15.30% |
| 1.1 - 3 years | 26.49% |
| 3.1 - 5 years | 13.06% |
| 5+ years | 9.70% |
