Reservations / Accounts Officer

Job Description

Title: Reservations / Accounts Officer

Company Name: Global Connection Tours & Travels (GCTT)

Vacancy: 01

Age: 22 to 32 years

Job Location: Dhaka (Banasree)

Salary: Negotiable

Experience:

• 1 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent, Travel Startup
• Freshers are also encouraged to apply.

• Bachelor/Honors

• Bachelor’s degree in any discipline (preferably in Accounting, Finance, or Tourism).

• 1 to 5 years
• The applicants should have experience in the following business area(s): Travel Agent, Travel Startup
• Freshers are also encouraged to apply.

• Age 22 to 32 years

• 1–3 years of experience in air ticket reservation and accounts-related work.

• Hands-on experience with GDS systems (Amadeus/Sabre/Galileo) is mandatory.

• Sound knowledge of OTA platforms (e.g., Expedia, Booking.com, etc.).

• Basic understanding of accounting and financial record keeping.

• Proficiency in MS Excel, Word, and general computer applications.

• Excellent communication skills in both Bangla and English.

• Attention to detail, accuracy, and strong sense of responsibility.

About Us

Global Connection Tours & Travels is a leading and customer-focused travel agency offering a wide range of services, including air ticketing, visa processing, hotel booking, corporate and leisure travel solutions. Our mission is to deliver seamless and reliable travel experiences to our valued clients with professionalism and care.

We are looking for a Reservations & Accounts Officer who is experienced, detail-oriented, and dedicated to ensuring smooth ticketing operations and basic financial management.

Key Responsibilities

• Handle air ticket reservations through GDS (Amadeus/Sabre/Galileo) and OTA platforms.
• Process ticket issuance, re-issuance, refund, and void requests accurately and efficiently.
• Communicate with airlines and clients regarding fare rules, schedule changes, and policy updates.
• Ensure timely completion of all reservation-related activities with accuracy and professionalism.
• Maintain proper records of bookings, invoices, and client payment details.
• Support day-to-day accounting tasks including voucher entry, petty cash handling, and bill recording.
• Assist in preparing sales summaries, daily transaction reports, and payment reconciliation.
• Coordinate with the management team for billing, collection, and financial documentation.
• Maintain confidentiality and ensure accuracy in all accounting and reservation operations.

What We Offer

• Attractive salary with performance-based incentives.

• Friendly, supportive, and professional work environment.

• Opportunity to grow within the travel and tourism industry.

• Training and development support for skill enhancement.