Executive, Sales & Customer Relations
Job Description
Title: Executive, Sales & Customer Relations
Company Name: Global Connection Tours & Travels (GCTT)
Vacancy: 3
Age: 21 to 30 years
Job Location: Dhaka (Banasree)
Salary: Negotiable
Experience:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Travel Agent, Cellular Phone Operator, Travel Startup
- Freshers are also encouraged to apply.
Published: 2025-07-09
Application Deadline: 2025-08-08
Education:
- Bachelor/Honors
Requirements:
- 1 to 3 years
- The applicants should have experience in the following business area(s): Logistic/Courier/Air Express Companies, Airline, Travel Agent, Cellular Phone Operator, Travel Startup
- Freshers are also encouraged to apply.
Skills Required: Client Service,Communication,Customer Support through Phone,Lead Genaration,Problem Solving,Social Media,Teamwork
Additional Requirements:
- Age 21 to 30 years
Responsibilities & Context:
Introduction:
“Global Connection Tours & Travels” is a dynamic and customer centric travel agency, specializing in providing unique travel experiences and bespoke travel solutions for our clients. We offer a broad range of services, including leisure travel, corporate travel, and customized travel packages. We`re looking for a motivated and visionary team members to drive our growth in the travel and tourism sector.
Job Responsibilities:
Identify and approach potential customers through various channels.
Build and maintain a database of leads and prospects.
Collaborate with the sales team to provide customer insights and strategies.
Address customer complaints or concerns promptly to maintain satisfaction.
Develop and execute customer engagement strategies to build loyalty.
Manage communications through email, social media, and other platforms.
Collect and share customer feedback to improve products, services, and marketing efforts.
Answering incoming calls from customers and ensuring instant customer satisfaction.
Respond to customer inquiries.
Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same.
Maintaining a high standard of call quality as per the requirement of the organization.
Job Other Benifits:
- Mobile bill,Performance bonus
- Salary Review: Yearly
- Festival Bonus: 2
As per our company policy.
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Marketing/Sales
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 9.44% |
| Dhaka College | 3.86% |
| North South University | 3.43% |
| 2.58% | |
| Jahangirnagar University | 2.58% |
| Jagannath University | 2.58% |
| University of Dhaka | 2.15% |
| East West University | 1.72% |
| American International University Bangladesh (AIUB) | 1.72% |
| University of Chittagong | 1.29% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 90.56% |
| 31-35 | 6.87% |
| 36-40 | 0.86% |
| 40+ | 0.43% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 46.98% |
| 20K-30K | 42.24% |
| 30K-40K | 8.19% |
| 40K-50K | 2.59% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 31.33% |
| 0.1 - 1 years | 18.88% |
| 1.1 - 3 years | 20.60% |
| 3.1 - 5 years | 20.17% |
| 5+ years | 9.01% |
