Executive, IT & Software Development

Job Description

Title: Executive, IT & Software Development

Company Name: Marium Eye Hospital, Saidpur, Quasem Foundation

Vacancy: 1

Age: Na

Job Location: Nilphamari (Saidpur)

Salary: Tk. 20000 - 40000 (Monthly)

Experience: --

Published: 2026-02-03

Application Deadline: 2026-02-18

Education:

Requirements: --

Skills Required:

Additional Requirements:

Responsibilities & Context:

Job Summary:-

Executive Officer (IT & Software Development) will be responsible for planning, developing, maintaining, and securing the organization’s IT systems and software platforms. This role will oversee software development and customization, ERP/HMIS/Management Software maintenance, IT infrastructure operations, user support, data security, and vendor coordination. The position plays a critical role in ensuring uninterrupted digital operations across Quasem Foundation’s hospitals, vision centres, and offices.

Key Responsibilities:-

1. Software Development & Management:-

• Design, develop, customize, and maintain internal software systems (ERP, HMIS, MIS, HR, Finance, Inventory, Donation/Donor Modules, etc.), with a strong conceptual understanding of these systems and/or hands-on experience working with at least one programming language.
  • Coordinate software implementation, upgrades and collaborate effectively with technical teams based on prior system knowledge .

• Gather requirements from departments, translate them into technical solutions, and ensure proper documentation.

• Ensure smooth rollout of new features/modules with user training and post-implementation support.

• Monitor system performance and ensure scalability and reliability.

2. Software Maintenance & User Support:-

• Provide day-to-day technical support for all deployed software systems.

• Troubleshoot application-level issues and coordinate with developers/vendors for resolution.

• Maintain user access control, roles, and permissions.

• Ensure data integrity, backups, and disaster recovery readiness.

3. IT Infrastructure & Network Management :-

• Install, configure, and maintain computers, servers, printers, scanners, POS devices, networking equipment, and peripherals.

• Monitor and manage LAN, WAN, internet connectivity, and VPNs across multiple centres.

• Perform system updates, patching, and preventive maintenance.

• Manage backup systems and recovery procedures.

4. Cybersecurity & Compliance:-

• Implement and monitor IT security policies to protect organizational data.

• Ensure compliance with internal IT policies and relevant standards (data protection, access control, audit readiness).

• Monitor system logs and take preventive action against security threats.

5. IT Administration & Documentation:-

• Maintain updated inventory of IT assets (hardware, software licenses, accessories).

• Prepare and maintain SOPs, system documentation, user manuals, and support logs.

• Assist management with IT reports, system usage analytics, and improvement recommendations.

6. Project Coordination & Vendor Management:-

• Support IT-related projects including new software deployment, digitization initiatives, and automation.

• Coordinate with software vendors, internet service providers, and hardware suppliers.

• Assist in IT procurement, evaluation, and vendor performance monitoring.