Executive
Job Description
Title: Executive
Company Name: Global Star Ltd.
Vacancy: 05
Age: At least 22 years
Job Location: Dhaka (Dhanmondi, Farmgate, Khilgaon, Mirpur, Mohammadpur, Motijheel, Nakhalpara, Tejgaon, Uttara)
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
Published: 2026-01-04
Application Deadline: 2026-01-31
Education:
- Bachelor/Honors
Requirements:
Skills Required: Call Center,Customer Care
Additional Requirements:
- Age At least 22 years
Responsibilities & Context:
Handle customer inquiries regarding air tickets, tours, and visa services (walk-in, phone, WhatsApp, and email).
Coordinate visa applications, hotel bookings, and travel insurance for clients.
Provide detailed travel itineraries, quotations, and package information to customers.
Maintain accurate client records, payment details, and monthly sales reports.
Support marketing and social media activities for travel promotions and group tours.
Ensure high-quality customer service and after-sales support.
Follow company policies, SOPs, and customer service standards
Maintain daily call logs, customer records, and service reports
Ensure high levels of customer satisfaction and service quality
Conduct follow-up calls when necessary and update customer databases
Coordinate with team members and supervisors to meet service targets
Assist in improving customer service processes and performance
Basic computer skills and familiarity with MS Office or CRM systems
Ability to work under pressure and handle multiple tasks
Job Other Benifits:
- Provident fund
- Festival Bonus: 1
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
