Executive Front Office

Job Description

Title: Executive Front Office

Company Name: The Sea Princess Hotel Cox`s Bazar

Vacancy: 02

Age: Na

Job Location: Cox`s Bazar

Salary: Negotiable

Experience:

• 2 to 3 years

• HSC
• Bachelor/Honors

• 2 to 3 years

• Proven experience as front desk representative, agent or relevant position

• Knowledge of office management and basic bookkeeping

• Proficient in English (oral and written)

• Excellent knowledge of MS Office (especially Excel and Word)

• Strong communication and people skills

• Good organizational and multi-tasking abilities

• Problem-solving skills

• Customer service orientation

• Keep front office tidy and presentable with all necessary material (pens, forms, paper etc.)

• Greet and welcome guests

• Answer questions and address complaints

• Answer all incoming calls and redirect them or keep messages

• Receive letters, packages etc. and distribute them

• Prepare outgoing mail by drafting correspondence, securing parcels etc.

• Check, sort and forward emails

• Monitor office supplies and place orders when necessary

• Keep updated records and files

• Monitor office expenses and costs

• Take up other duties as assigned (travel arrangements, schedules etc.)

• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

• As per company policy