Executive, Call Center
Job Description
Title: Executive, Call Center
Company Name: Global Brand PLC
Vacancy: 03
Age: 21 to 30 years
Job Location: Dhaka
Salary: Negotiable
Experience:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Published: 2025-08-19
Application Deadline: 2025-09-18
Education:
- Bachelor of Business Administration (BBA)
Requirements:
- 1 to 2 years
- The applicants should have experience in the following business area(s): IT Enabled Service, Computer Hardware/Network Companies
Skills Required: Call Support,Customer Support/ Client Service,Excellent communication skill,Problem solving and decision making,Situation based decisionmaking
Additional Requirements:
- Age 21 to 30 years
Responsibilities & Context:
- Attend inbound / outbound calls to the prospective customers pertaining to the Client's business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client's problem.
- Refer unresolved customer grievances to designated persons for further investigation.
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Report time to time to the team leader for complicated issues.
Job Other Benifits:
- Mobile bill,Provident fund,Profit share,Insurance
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 10.74% |
| East West University | 3.07% |
| Daffodil International University (DIU) | 2.56% |
| 2.05% | |
| Govt. Bangla College | 2.05% |
| Govt. Titumir College | 2.05% |
| Tejgaon College | 1.79% |
| North South University | 1.79% |
| Jahangirnagar University | 1.53% |
| Bangladesh University of Business and Technology | 1.28% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 93.35% |
| 31-35 | 2.56% |
| 36-40 | 0.77% |
| 40+ | 1.53% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 50.51% |
| 20K-30K | 44.10% |
| 30K-40K | 4.87% |
| 40K-50K | 0.51% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 9.46% |
| 0.1 - 1 years | 20.97% |
| 1.1 - 3 years | 36.57% |
| 3.1 - 5 years | 19.69% |
| 5+ years | 13.30% |
