Ecommerce Business Manager

Job Description

Title: Ecommerce Business Manager

Company Name: HK SHOP

Vacancy: 01

Age: 25 to 40 years

Job Location: Dhaka

Salary: Tk. 35000 - 50000 (Monthly)

Experience:

• At least 3 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce

• Masters

• At least 3 years
• The applicants should have experience in the following business area(s): E-commerce, E-commerce Startup, F-commerce

• Age 25 to 40 years
• Only Male

•  Formulate and implement eCommerce strategies to drive online growth and meet revenue goals.

•  Oversee website performance, user experience, and content management to ensure a seamless shopping experience.

•  Coordinate with teams to maintain an up-to-date product catalog, optimize inventory, and forecast demand. 

• Work closely with the marketing team to implement SEO, PPC, email marketing, and social media strategies.

•  Monitor and analyze website metrics, sales data, and customer feedback to identify growth opportunities.

•  Ensure customer satisfaction by optimizing service channels, managing escalations, and implementing improvements.

•  Negotiate with vendors, manage supplier relationships, and coordinate with logistics partners to streamline operations.

•  Lead and train the eCommerce team, ensuring alignment with business goals and fostering a culture of growth and collaboration.

•  Develop and manage budgets for marketing, website enhancements, and other eCommerce initiatives to maximize ROI.

•  Ensure compliance with data security, privacy laws, and industry standards to protect customer information and maintain a safe online environment.