Documentation Specialist

Job Description

Title: Documentation Specialist

Company Name: mPower Social Enterprises Ltd.

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor's degree in a relevant discipline from a reputed university.
∎ MBA from a reputed university will be an added advantage.

Experience Requirements:
∎ At least 5 year(s)

Job Context:
∎ mPower is a pioneer and global leader in "Development Intelligence", business intelligence for the social development in government and non-government sectors. If you are passionate about changing the world and improving the lives of millions of poor and disadvantaged people of the world combining both creativity & cutting-edge technology, apply for our Documentation Specialist vacancy.
∎ Duty Station: Head Office in Banani, Dhaka with occasional field visits as per project needs. Certain portion of the LOE will be assigned for Donor funded programs after recruitment.

Job Responsibilities:
∎ Develop and edit various types of documents, including policies, procedures, work instructions, manuals, and forms, using clear and concise language. Ensure accuracy, consistency, and adherence to established standards and guidelines.
∎ Establish and maintain an efficient document management system to organize, store, and retrieve documents. Apply appropriate naming conventions, version control, and security measures to ensure document integrity and confidentiality.
∎ Review documents for clarity, grammar, punctuation, and formatting. Conduct regular audits to identify and correct errors or inconsistencies. Collaborate with subject matter experts to verify information and validate document accuracy.
∎ Work closely with cross-functional teams, such as subject matter experts, project managers, and stakeholders, to gather information and ensure document completeness. Coordinate document review and approval processes, track feedback, and incorporate necessary revisions.
∎ Identify opportunities to enhance document management processes and systems. Propose and implement solutions to streamline workflows, increase efficiency, and improve document quality and accessibility.
∎ Support content and program to develop need specific knowledge products by providing necessary contents and guidance following quality, standards and expectations.

Additional Requirements:
∎ Must be able to communicate precisely and clearly in Bangla and English, both written and orally.
∎ Assess crisis situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.
∎ Ability to perform logic driven negotiations with project stakeholders.
∎ Strong decision-making capabilities based on the available information
∎ Keen observation skills with attention towards details to identify different issues of existing projects and coming up with optimal solutions.
∎ Proactive problem-solving attitude.
∎ Ability to Pick up new skills and processes quickly and rigorously.
∎ Well conversant in Microsoft office.
∎ Previous work experience in ICT sector will be an added advantage.

Salary: Negotiable

Compensation & Other Benefits:
∎ Competitive salary package.
∎ Income tax paid by the company.
∎ Lunch provided by the company.
∎ Two festival bonuses.
∎ Leave Encashment/ Carry Forward Facility.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 25 Jun 2023

Company Information:
∎ 17 Jun 2023
∎ mPower Social Enterprises Ltd.
∎ Business : About mPower: mPower Social Enterprises was founded by graduate students of Harvard University and MIT in 2008. Currently based in Dhaka (Bangladesh), mPower has partnered with more than 30 of the world`s leading development organizations across 8 countries to amplify the impact of development programs through innovative use of ICTs. Our partners/ funders include BRAC, Save the Children, CARE International, Oxfam, Winrock International, The Asia Foundation, Grameen, World Bank, UNDP, UNICEF, WHO, DFID, USAID, Population Council, Harvard and Johns Hopkins University. mPower has won a number of competitive innovation awards both at international and national levels, including USAID Global Development Award, Gates Innovation Challenge, Grand Challenges Canada etc.
Vision: A world where everyone has access to quality services
Mission: We partner with development organizations to amplify the impact and outreach of their interventions by leveraging the power of information and communication technologies
mPower`s Services:
We help implementers harness the power of innovative design, information technologies, and market forces to ensure delivery of quality services to the underserved
We design and build solutions that allow implementing organizations,
to provide more timely and higher quality services using frontline workforces
to collect field data for better decision-making, organizational learning and monitoring
to develop capacity of community members so as to positively influence choices and behavior
to empower community members to report abnormalities and hold service providers accountable
to take market-driven approaches to service delivery rather than subsidy-driven in order to ensure sustainability

Category: Law/Legal

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