DGM/ Head of Operation (Medical Equipment)

Job Description

Title: DGM/ Head of Operation (Medical Equipment)

Company Name: ACI Motors Limited

Vacancy: --

Age: 38 to 45 years

Job Location: Dhaka (Tejgaon)

Salary: Negotiable

Experience:

• 10 to 15 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Medical Equipment, Group of Companies, Diagnostic Centre

• Bachelor’s degree in Engineering (Biomedical / Electrical / Mechanical / Industrial).

• MBA / Masters in Operations, Supply Chain, or General Management.

• 8 – 12 years in medical equipment / healthcare technology / diagnostics / pharmaceutical devices

• 5+ years in a managerial or leadership role, handling multi-functional teams (operations, service, supply chain, regulatory, projects)

• 10 to 15 years
• The applicants should have experience in the following business area(s): Pharmaceutical/Medicine Companies, Medical Equipment, Group of Companies, Diagnostic Centre

• Age 38 to 45 years

Job Context

ACI Motors is seeking a dynamic and experienced DGM / Head of Operations for its Medical Equipment Business. The role is responsible for overseeing and managing the end-to-end operations of the business, ensuring seamless coordination across all operational functions to drive efficiency, growth, and overall business performance.

Major responsibilities are:

• Lead and manage overall operations for the Medical Equipment business, ensuring seamless coordination across sales, service, supply chain, regulatory, warehousing, and installation teams.

• Oversee end-to-end operational processes—from importation and inventory planning to distribution, installation, commissioning, and after-sales service—ensuring compliance with regulatory and quality standards.

• Drive operational strategies to strengthen market presence, customer satisfaction, and long-term business sustainability in the medical equipment segment.

• Monitor and optimize operational efficiency, cost control, and resource utilization to achieve business targets, service excellence, and profitability.

• Ensure effective channel and partner management, including distributors, service partners, and key institutional customers (hospitals, clinics, diagnostic centers).

• Analyze market trends, regulatory changes, competitor activities, and operational performance to support strategic planning and informed decision-making.

• Build and nurture a high-performance culture by setting clear KPIs, strengthening accountability, and developing team capabilities across functions.

• Coordinate closely with principals, regulatory bodies, internal stakeholders, and external partners to ensure smooth execution of product launches, tenders, projects, and operational plans.

• T/A,Provident fund,Mobile bill,Performance bonus,Insurance,Profit share,Gratuity
• Lunch Facilities: Partially Subsidize
• Salary Review: Yearly
• Festival Bonus: 2