Manager / Sr. Manager (Head of the Team - Sales / Inventory Acquisition)

Job Description

Title: Manager / Sr. Manager (Head of the Team - Sales / Inventory Acquisition)

Company Name: building technology & ideas ltd.

Vacancy: --

Age: Na

Job Location: Dhaka (Gulshan)

Salary: Negotiable

Experience:

• 7 to 12 years
• The applicants should have experience in the following business area(s): Real Estate

• Bachelor/Honors

• 7 to 12 years
• The applicants should have experience in the following business area(s): Real Estate

Operations & Guest Experience

• Manage day‑to‑day operations: reservations, check‑in/check‑out, housekeeping, maintenance and vendor management.
• Implement standard operating procedures (SOPs) and quality controls to ensure consistent guest experiences and high ratings.
• Oversee customer service escalation handling, refunds/claims and incident reporting.
• Monitor inventory and consumables; control housekeeping turnaround and cost per stay. Qualifications & Experience
• 4–7+ years’ experience in short‑term rentals, vacation rentals, serviced apartments, property management, hospitality or real estate business development.
• Demonstrated track record of sourcing units/partnering with owners and delivering furnished unit projects end‑to‑end.
• Experience with OTA platforms, revenue management and property management systems (examples: Airbnb, Booking.com, Cloudbeds, Guesty, Hostaway, etc.).
• Strong negotiation, commercial modelling and contract management skills.

Skills & Competencies

• Business development and relationship management.
• Project management and procurement.
• Revenue management and marketing for digital channels.
• Operational leadership and process orientation.
• Financial acumen: P&L ownership, unit economics and ROI focus.
• Excellent communication, problem‑solving and customer service skills.
• Comfortable with data/analytics and KPI‑driven decision making.
• Ability to work in a fast‑paced, start‑up environment and to travel between units as needed.

KPIs / Success Metrics

• Number of units onboarded per quarter and time‑to‑list.
• Average furnishing cost per unit vs. budget and payback period.
• Occupancy rate, ADR, RevPAR and revenue per available unit.
• Owner satisfaction / retention rate and average owner payout accuracy.
• Guest satisfaction scores / average review rating.
• Operating margin and overall portfolio profitability.

Role Summary

The Head of the Team (Sales) is responsible for spearheading the sales department's performance, ensuring the brokerage meets its revenue objectives through the sale and rental of residential and commercial properties. You will be the bridge between top management's vision and the front-line execution, fostering a culture of excellence, transparency, and "Customer First" service.

Key Responsibilities

1. Strategic Sales Management

• Target Deployment: Translate annual organizational goals into monthly/quarterly targets for the sales team.

• Market Intelligence: Monitor the Dhaka real estate landscape to identify emerging hotspots and shifts in buyer behavior.

• Pipeline Oversight: Audit the sales funnel daily to ensure leads are being nurtured and moved toward closing efficiently.

2. Leadership & Talent Development

• Mentorship: Actively participate in high-value negotiations to provide "on-the-job" coaching for team members.

• Performance Monitoring: Implement a rigorous KPI framework to track conversion rates, call-to-visit ratios, and closing speeds.

• Training: Identify skill gaps and organize training sessions on luxury selling, objection handling, and real estate law.

3. Listing & Inventory Strategy

• Exclusivity: Drive the team to secure "Exclusive" listings, ensuring bti Brokerage has the most competitive portfolio in the market.

• Valuation Accuracy: Ensure all properties in the portfolio are priced correctly based on market data to maintain bti’s reputation for fairness.

4. Stakeholder & Brand Management

• Cross-Functional Collaboration: Work with the Marketing team to optimize lead quality and with the Legal team to ensure "hassle-free" title transfers.

• Brand Integrity: Ensure every client interaction reflects the bti legacy of trust and professionalism.

• Pick & Drop facility

• Salary Review: Yearly based on performance

• Festival Bonus: 2 (Yearly)

• Earn leave encashment

• Gratuity Scheme

• Lunch & Mobile allowance

• Welfare Fund