Customer Support Executive (Female)

Job Description

Title: Customer Support Executive (Female)

Company Name: Computer Solutions Inc

Vacancy: 5

Age: 22 to 30 years

Job Location: Dhaka

Salary: Negotiable

Experience:

• At least 1 year
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, Importer, IT Enabled Service

• B.Sc. in CSE/EEE or a relevant technical discipline.
• Fresh graduates with good technical knowledge are encouraged to apply.

• At least 1 year
• The applicants should have experience in the following business area(s): Computer Hardware/Network Companies, Importer, IT Enabled Service

• Age 22 to 30 years
• Only Female

CSI is looking for a proactive, customer-focused Customer Support Executive with strong knowledge of computer hardware, IT products, and related technologies to assist customers and business partners.

Job Responsibilities

• Provide customer support and technical information about computer and IT products.

• Have a good understanding of computer hardware, networking devices, peripherals, and IT product specifications.

• Assist customers and dealers with product queries and compatibility issues.

• Coordinate with sales and technical teams to ensure customer satisfaction.

• Maintain customer inquiry records, follow up on pending issues.

• Handle customer complaints and escalate technical issues when needed.

• T/A,Mobile bill,Performance bonus,Over time allowance,Medical allowance
• Lunch Facilities: Full Subsidize
• Salary Review: Yearly
• Festival Bonus: 2

As per company policy