Customer Support/Call Center Executive

Job Description

Title: Customer Support/Call Center Executive

Company Name: Platinum Overseas

Vacancy: 20

Age: 20 to 35 years

Job Location: Dhaka (Kakrail)

Salary: Negotiable

Experience:

  • 1 to 5 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Consulting Firms, Embassies/Foreign Consulate, Immigration and Education Consultancy Service, Immigration/Visa Processing, Manpower Recruitment, Overseas Companies, Travel Agency, Web Media/Blog


Published: 1-01-01

Application Deadline: 2026-10-31

Education:
  • HSC
  • Bachelor/Honors


Requirements:
  • 1 to 5 years
  • The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, Consulting Firms, Embassies/Foreign Consulate, Immigration and Education Consultancy Service, Immigration/Visa Processing, Manpower Recruitment, Overseas Companies, Travel Agency, Web Media/Blog


Skills Required: Call Operation, Client Service, Customer Support through Phone, Facebook Live Presenter, Facebook Presenter

Additional Requirements:
  • Age 20 to 35 years
  • Who have experience in manpower agency / travel agency / consultancy agency he/she will get preference.


Responsibilities & Context:
  • Answering incoming calls from customers and ensuring instant customer satisfaction

  • Respond to customer inquiries

  • Receiving customer complaints and inputting those in the system for necessary measures and providing them information about the resolution of the same

  • Troubleshoot/ helping to resolve customer service problems

  • Provide general information

  • Maintaining a high standard of call quality as per the requirement of the organization



Job Other Benifits:
  • Performance bonus,Over time allowance
  • Salary Review: Yearly
  • Festival Bonus: 2


Employment Status: Full Time

Job Work Place: Work at office

Company Information:

Gender: Both Male and Female can apply

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Category:

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