Customer Service (Reservation & Ticketing)

Job Description

Title: Customer Service (Reservation & Ticketing)

Company Name: A Reputed Travel Agency

Vacancy: 3

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC or Graduation Running Student
∎ Skills Required: Customer Support/ Client Service, Reservation and ticketing

Experience Requirements:
∎ 2 to 3 year(s)

Job Context:
∎ We are looking for an experienced Sr. Executive, Reservation to join our team and enrich our
∎ travel and tourism services

Job Responsibilities:
∎ Airline Ticketing & reservation (Domestic, International & Umrah), Creating PNR, Issuing and
∎ Reissuing Tickets using GDS (Galileo, Saber & Amadeus),
∎ Fare computation, Product knowledge, Customer Service, Processes cancellations and
∎ modifications of reservations.
∎ Keep up to date information about airline rules & policies and ADM policies.
∎ Arrange group ticket arrangement and act as a tour guide if needed.
∎ Contact customers and travel agents to update them about product & promotions.
∎ Develop travel products and day to day operational support.
∎ Create and support the organization in building and maintaining a professional network within
∎ the B2B & B2C travel space within Bangladesh.
∎ To look for new suppliers who are offering special fare in different airlines

Additional Requirements:
∎ Age 20 to 30 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Full Subsidize
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 20 Aug 2022

Company Information:
∎ 21 Jul 2022
∎ A Reputed Travel Agency
∎ Address : 29/B, East Dhanmondi, Dhaka 1205

Category: Marketing/Sales

: