Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Long Life Diagnostic And Consultation Center
Vacancy: 1
Age: At least 24 years
Job Location: Dhaka (Kalabagan)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks,Multinational Companies,Diagnostic Centre
Published: 2025-08-03
Application Deadline: 2025-09-02
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks,Multinational Companies,Diagnostic Centre
Skills Required: Convince power to attract people,Excellent communication skill,Good capacity to work under pressure,Hospitality and Smiling,Punctual,Smart,Well Mannered
Additional Requirements:
- Age At least 24 years
- Only Female
Responsibilities & Context:
- Greet patients and visitors politely and professionally.
- Provide information regarding services, tests, procedures, fees, and reports.
- Coordinate patient movement (reception → billing → lab/radiology → report delivery).
- Assist patients with special needs (elderly, disabled, etc.).
- Collect patient feedback and escalate concerns when needed.
- Confirm consultation schedules and investigation availability with doctors.
- Ensure proper communication between consultants and patients (e.g., delay updates, rescheduling).
- Maintain a friendly, respectful attitude toward all consultants and visiting professionals.
- Listen actively and empathetically to any complaints or service issues.
- Resolve issues where possible, or escalate to the right department.
- Record feedback for service improvement.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
