Customer Service Officer
Job Description
Title: Customer Service Officer
Company Name: Long Life Diagnostic And Consultation Center
Vacancy: 1
Age: At least 24 years
Job Location: Dhaka (Kalabagan)
Salary: Negotiable
Experience:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks,Multinational Companies,Diagnostic Centre
Published: 2025-08-03
Application Deadline: 2025-09-02
Education:
- Bachelor/Honors
Requirements:
- At least 2 years
- The applicants should have experience in the following business area(s): Banks,Multinational Companies,Diagnostic Centre
Skills Required: Convince power to attract people,Excellent communication skill,Good capacity to work under pressure,Hospitality and Smiling,Punctual,Smart,Well Mannered
Additional Requirements:
- Age At least 24 years
- Only Female
Responsibilities & Context:
- Greet patients and visitors politely and professionally.
- Provide information regarding services, tests, procedures, fees, and reports.
- Coordinate patient movement (reception → billing → lab/radiology → report delivery).
- Assist patients with special needs (elderly, disabled, etc.).
- Collect patient feedback and escalate concerns when needed.
- Confirm consultation schedules and investigation availability with doctors.
- Ensure proper communication between consultants and patients (e.g., delay updates, rescheduling).
- Maintain a friendly, respectful attitude toward all consultants and visiting professionals.
- Listen actively and empathetically to any complaints or service issues.
- Resolve issues where possible, or escalate to the right department.
- Record feedback for service improvement.
Job Other Benifits:
Employment Status: Full Time
Job Work Place: Work at office
Company Information:
Gender: Only Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category: Customer Service/Call Centre
Interested By University
| University | Percentage (%) |
|---|---|
| National University | 8.83% |
| Eden Mohila College | 5.05% |
| University of Dhaka | 3.79% |
| Tejgaon College | 1.89% |
| Daffodil International University (DIU) | 1.89% |
| Jagannath University | 1.58% |
| Govt. Eden Mohila College | 1.58% |
| Southeast University | 1.58% |
| World University of Bangladesh | 1.58% |
| Eastern University | 1.58% |
Interested By Age Range
| Age Range | Percentage (%) |
|---|---|
| 20-30 | 69.40% |
| 31-35 | 22.40% |
| 36-40 | 5.68% |
| 40+ | 1.26% |
Interested By Salary Range
| Salary Range | Percentage (%) |
|---|---|
| 0-20K | 47.32% |
| 20K-30K | 44.79% |
| 30K-40K | 6.62% |
| 40K-50K | 0.32% |
| 50K+ | 0.95% |
Interested By Experience Range
| Experience Range | Percentage (%) |
|---|---|
| 0 years (Freshers) | 18.30% |
| 0.1 - 1 years | 2.21% |
| 1.1 - 3 years | 38.49% |
| 3.1 - 5 years | 18.61% |
| 5+ years | 22.40% |
