Customer Service Executive

Job Description

Title: Customer Service Executive

Company Name: Windmill Infotech Limited

Vacancy: 15

Age: 18 to 35 years

Job Location: Dhaka (Badda)

Salary: --

Experience:

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center

• HSC Pass/ Honors running.

• Professional culinary training or experience working in the food industry will be an added advantage.

• 1 to 2 years
• The applicants should have experience in the following business area(s): Call Center

• Age 18 to 35 years

• Basic computer knowledge in Microsoft Office (Word, Excel & Internet) .

• Freshers also can apply.

• Agents need to be smart & good-looking Proficiency in both Bangla & English.

• Previous experience in working with TELCO`s or with ROBI customer/digital/online service.

• Customer Support through Phone, Tele Marketing, Call Centre Supervision/ Management.

• The applicants should have experience in the following business area(s): Call Center, Cellular Phone Operator, Restaurant, Retail customer care Store.

• Freshers are also eligible to apply.

A largest BPO company in Bangladesh.

Responsibilities:

• Answering incoming calls from customers and ensure instant customer satisfaction on product query.

• Responsible for making outbound and follow-up calls.

• Respond to customer inquiries regarding product quality, complaints and feedbacks.

• Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same.

• Maintaining standard of call quality as per the requirement of the organization.

• As per company structure.

• Other Benefits: As per company Policy.