Call Center Executive (CCE)

Job Description

Title: Call Center Executive (CCE)

Company Name: Windmill Infotech Limited

Vacancy: 20

Age: 18 to 30 years

Job Location: Dhaka (Badda)

Salary: Tk. 9000 - 15000 (Monthly)

Experience:

Published: 2025-10-14

Application Deadline: 2025-11-13

Education:

• HSC

• HSC Pass/ Honors running with Basic computer knowledge in Microsoft Office (Word, Excel & Internet browsing)

• Age 18 to 30 years

• Agents need to be smart & good-looking Proficiency in both Bangla & English.

• Previous experience in working with TELCO`s or with customer care/digital/online service.

• Customer Support through Phone, Tele Marketing, Call Centre Supervision/ Management will get preference.

• Freshers are also eligible to apply.

• Calling existing and potential customers to persuade them to purchase company products and services.

• Accurately recording details of customers’ purchase orders.

• Processing all customer purchases accordingly and meet the sales target.

• Generating promising leads for the outside sales team to pursue.

• Managing customer accounts by ensuring that existing customers remain satisfied with company products and services.

• Developing and sustaining solid relationships with customers to encourage repeat business.

• Using sales scripts proffered by the company to drive sales and respond to customer rejections.

• Developing in-depth knowledge of customer products and services to make suitable recommendations based on customers` needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Selection: After seven days training session and certification.

• Type A: 12,000-15,000 (BDT) - Minimum Six months experience in call center industry

• Type B: 9,200-12,000 (BDT) - Fresher

• As per company Policy- Incentive on sales and Performance bonus in different categories