Call Center Executive (CCE)

Job Description

Title: Call Center Executive (CCE)

Company Name: Windmill Infotech Limited

Vacancy: 20

Age: 18 to 30 years

Location: Dhaka (Badda)

Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.

Published: 23 Jun 2025

Education:
∎ Higher Secondary, Bachelor/Honors in any discipline
∎ HSC Pass/ Honors running with Basic computer knowledge in Microsoft Office (Word, Excel & Internet)
∎ HSC Pass/ Honors running with Basic computer knowledge in Microsoft Office (Word, Excel & Internet)

Requirements:

Additional Requirements:
∎ Age 18 to 30 years
∎ 1 to 2 year(s) / Freshers also can apply.
∎ Agents need to be smart & good-looking Proficiency in both Bangla & English.
∎ Previous experience in working with TELCO's or with ROBI customer/digital/online service.
∎ Customer Support through Phone, Tele Marketing, Call Centre Supervision/ Management
∎ The applicants should have experience in the following business area(s):
∎ Call Center, Cellular Phone Operator, Restaurant, Retail customer care Store
∎ Freshers are also eligible to apply.
∎ 1 to 2 year(s) / Freshers also can apply.
∎ Agents need to be smart & good-looking Proficiency in both Bangla & English.
∎ Previous experience in working with TELCO's or with ROBI customer/digital/online service.
∎ Customer Support through Phone, Tele Marketing, Call Centre Supervision/ Management
∎ The applicants should have experience in the following business area(s):
∎ Call Center, Cellular Phone Operator, Restaurant, Retail customer care Store
∎ Freshers are also eligible to apply.

Responsibilities & Context:
∎ Answering incoming calls from customers and ensure instant customer satisfaction on product query
∎ Responsible for making outbound and follow-up calls
∎ Respond to customer inquiries regarding product quality, complaints and feedbacks
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same.
∎ Maintaining standard of call quality as per the requirement of the organization.
∎ Job Description / Responsibility
∎ Answering incoming calls from customers and ensure instant customer satisfaction on product query
∎ Responsible for making outbound and follow-up calls
∎ Respond to customer inquiries regarding product quality, complaints and feedbacks
∎ Receiving customer complaints and input those in the system for necessary measures and provide them information about the resolution of the same.
∎ Maintaining standard of call quality as per the requirement of the organization.

Skills & Expertise:

Compensation & Other Benefits:
∎ Salary Range
∎ As per company structure
∎ Other Benefits
∎ As per company Policy /Contractual job.
∎ Salary Range
∎ As per company structure
∎ Other Benefits
∎ As per company Policy /Contractual job.

Employment Status: Full Time

Job Location: Dhaka (Badda)

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Windmill Infotech Limited
∎ West Wind Point, Cha 89/4 & 89/5 North Badda, Progati Sarani, Dhaka 1213
∎ A multifaceted business

Address::
∎ West Wind Point, Cha 89/4 & 89/5 North Badda, Progati Sarani, Dhaka 1213
∎ A multifaceted business

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 23 Jul 2025

Category: Customer Support/Call Centre